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Towards Fair Allocation in Social Commerce Platforms
Anjali Gupta, Shreyans J. Nagori, Abhijnan Chakraborty, Rohit Va · 2024-02-20 · via cs.SI updates on arXiv.org

Social commerce platforms are emerging businesses where producers sell products through re-sellers who advertise the products to other customers in their social network. Due to the increasing popularity of this business model, thousands of small producers and re-sellers are starting to depend on these platforms for their livelihood; thus, it is important to provide fair earning opportunities to them. The enormous product space in such platforms prohibits manual search, and motivates the need for recommendation algorithms to effectively allocate product exposure and, consequently, earning opportunities. In this work, we focus on the fairness of such allocations in social commerce platforms and formulate the problem of assigning products to re-sellers as a fair division problem with indivisible items under two-sided cardinality constraints, wherein each product must be given to at least a certain number of re-sellers and each re-seller must get a certain number of products. Our work systematically explores various well-studied benchmarks of fairness -- including Nash social welfare, envy-freeness up to one item (EF1), and equitability up to one item (EQ1) -- from both theoretical and experimental perspectives. We find that the existential and computational guarantees of these concepts known from the unconstrained setting do not extend to our constrained model. To address this limitation, we develop a mixed-integer linear program and other scalable heuristics that provide near-optimal approximation of Nash social welfare in simulated and real social commerce datasets. Overall, our work takes the first step towards achieving provable fairness alongside reasonable revenue guarantees on social commerce platforms.