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cs.SE updates on arXiv.org

VLA Foundry: A Unified Framework for Training Vision-Language-Action Models Evaluating LLM-Generated Obfuscated XSS Payloads for Machine Learning-Based Detection Do Agents Dream of Root Shells? Partial-Credit Evaluation of LLM Agents in Capture the Flag Challenges Refute-or-Promote: An Adversarial Stage-Gated Multi-Agent Review Methodology for High-Precision LLM-Assisted Defect Discovery From Particles to Perils: SVGD-Based Hazardous Scenario Generation for Autonomous Driving Systems Testing Choose Your Own Adventure: Non-Linear AI-Assisted Programming with EvoGraph Human-Machine Co-Boosted Bug Report Identification with Mutualistic Neural Active Learning LLMSniffer: Detecting LLM-Generated Code via GraphCodeBERT and Supervised Contrastive Learning Neurosymbolic Repo-level Code Localization CodeMMR: Bridging Natural Language, Code, and Image for Unified Retrieval Symbolic Guardrails for Domain-Specific Agents: Stronger Safety and Security Guarantees Without Sacrificing Utility Verification Modulo Tested Library Contracts The Semi-Executable Stack: Agentic Software Engineering and the Expanding Scope of SE Scaling Test-Time Compute for Agentic Coding AI-Assisted Requirements Engineering: An Empirical Evaluation Relative to Expert Judgment From Procedural Skills to Strategy Genes: Towards Experience-Driven Test-Time Evolution Atropos: Improving Cost-Benefit Trade-off of LLM-based Agents under Self-Consistency with Early Termination and Model Hotswap Vibe-Coding: Feedback-Based Automated Verification with no Human Code Inspection, a Feasibility Study Benchmarks for Trajectory Safety Evaluation and Diagnosis in OpenClaw and Codex: ATBench-Claw and ATBench-Codex Bounded Autonomy for Enterprise AI: Typed Action Contracts and Consumer-Side Execution AIPC: Agent-Based Automation for AI Model Deployment with Qualcomm AI Runtime Analyzing Chain of Thought (CoT) Approaches in Control Flow Code Deobfuscation Tasks Asking What Matters: Reward-Driven Clarification for Software Engineering Tasks Prompt-Driven Code Summarization: A Systematic Literature Review LinuxArena: A Control Setting for AI Agents in Live Production Software Environments LLMs taking shortcuts in test generation: A study with SAP HANA and LevelDB Large Language Models to Enhance Business Process Modeling: Past, Present, and Future Trends CollabCoder: Plan-Code Co-Evolution via Collaborative Decision-Making for Efficient Code Generation Sentiment analysis for software engineering: How far can zero-shot learning (ZSL) go? Learning from Change: Predictive Models for Incident Prevention in a Regulated IT Environment
Tool-Aware Planning in Contact Center AI: Evaluating LLMs...
Varun Nathan, Shreyas Guha, Ayush Kumar · 2026-02-17 · via cs.SE updates on arXiv.org

We present a domain-grounded framework and benchmark for tool-aware plan generation in contact centers, where answering a query for business insights, our target use case, requires decomposing it into executable steps over structured tools (Text2SQL (T2S)/Snowflake) and unstructured tools (RAG/transcripts) with explicit depends_on for parallelism. Our contributions are threefold: (i) a reference-based plan evaluation framework operating in two modes - a metric-wise evaluator spanning seven dimensions (e.g., tool-prompt alignment, query adherence) and a one-shot evaluator; (ii) a data curation methodology that iteratively refines plans via an evaluator->optimizer loop to produce high-quality plan lineages (ordered plan revisions) while reducing manual effort; and (iii) a large-scale study of 14 LLMs across sizes and families for their ability to decompose queries into step-by-step, executable, and tool-assigned plans, evaluated under prompts with and without lineage. Empirically, LLMs struggle on compound queries and on plans exceeding 4 steps (typically 5-15); the best total metric score reaches 84.8% (Claude-3-7-Sonnet), while the strongest one-shot match rate at the "A+" tier (Extremely Good, Very Good) is only 49.75% (o3-mini). Plan lineage yields mixed gains overall but benefits several top models and improves step executability for many. Our results highlight persistent gaps in tool-understanding, especially in tool-prompt alignment and tool-usage completeness, and show that shorter, simpler plans are markedly easier. The framework and findings provide a reproducible path for assessing and improving agentic planning with tools for answering data-analysis queries in contact-center settings.