Automated testing tools typically create test cases that are different from what human testers create. This often makes the tools less effective, the created tests harder to understand, and thus results in tools providing less support to human testers. Here, we propose a framework based on cognitive science and, in particular, an analysis of approaches to problem-solving, for identifying cognitive processes of testers. The framework helps map test design steps and criteria used in human test activities and thus to better understand how effective human testers perform their tasks. Ultimately, our goal is to be able to mimic how humans create test cases and thus to design more human-like automated test generation systems. We posit that such systems can better augment and support testers in a way that is meaningful to them.