Methods of general applicability are searched for in swarm intelligence with the aim of gaining new insights about natural swarms and to develop design methodologies for artificial swarms. An ideal solution could be a `swarm calculus' that allows to calculate key features of swarms such as expected swarm performance and robustness based on only a few parameters. To work towards this ideal, one needs to find methods and models with high degrees of generality. In this paper, we report two models that might be examples of exceptional generality. First, an abstract model is presented that describes swarm performance depending on swarm density based on the dichotomy between cooperation and interference. Typical swarm experiments are given as examples to show how the model fits to several different results. Second, we give an abstract model of collective decision making that is inspired by urn models. The effects of positive feedback probability, that is increasing over time in a decision making system, are understood by the help of a parameter that controls the feedback based on the swarm's current consensus. Several applicable methods, such as the description as Markov process, calculation of splitting probabilities, mean first passage times, and measurements of positive feedback, are discussed and applications to artificial and natural swarms are reported.