Our hearts go out to all those affected by the devastating twin earthquakes that struck northern Venezuela, the strongest to hit the country in a century. The 7.2- and 7.5-magnitude quakes struck near Venezuela's capital, Caracas, taking hundreds of lives and affecting more than 6 million people. We are taking immediate action to provide support and relief during this challenging time.

Here's how Amazon is helping communities affected by the Venezuela earthquakes:

Prioritizing safety

Our top priority is ensuring the safety of our employees and partners. We have a 24/7 operation dedicated to providing alerts and up-to-date information when severe events like this occur to help inform our operational decisions, as well as an emergency relief fund for impacted employees.

“As the situation evolves, we remain committed to supporting our employees and the wider community affected by these devastating earthquakes. We will continue to work closely with community partners and humanitarian organizations for additional support in the coming weeks. We encourage everyone to prioritize safety and follow guidance from local emergency officials,” said Bettina Stix, Director of Amazon's Community Impact.

Supporting first responders

As the main airport in Venezuela recovers, Amazon is making donations to six nonprofits providing urgent humanitarian aid, including food, medical care, and more, in Venezuela, including:

Donating and delivering emergency supplies

Amazon is working with first responders, nonprofit partners, and humanitarian relief agencies on the ground in Venezuela to coordinate the donation and delivery of emergency supplies, including blankets, hygiene supplies, and more.

Amazon has Disaster Relief hubs stocked with emergency supplies so we can get aid when and where it’s needed as quickly as possible once main transportation avenues reopen in Venezuela.

Amazon uses the same fast delivery network and cutting-edge technology that gets packages to doorsteps every day to deliver essential items to our nonprofit partners on the ground.

Since 2017, Amazon has donated and delivered more than 26 million essential supplies in response to 200+ disasters around the world, including the Türkiye and Syria earthquakes that struck in 2023. Amazon operates multiple Disaster Relief hubs in six countries around the world to quickly help when major disasters like earthquakes, hurricanes, and floods strike.