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Allowlists and Blocklists for Agent Mailboxes
Qasim Muhammad · 2026-06-14 · via DEV Community

Qasim Muhammad

Before: blocking a new spam domain meant editing a rule definition, reviewing the change, and redeploying config. After: it's one POST that appends a string to a list, and every rule referencing that list picks up the new value immediately — no rule edits, no deploy, and a support person can do it from a script.

That's the design idea behind Lists on Nylas Agent Accounts (currently in beta, along with the Policies and Rules they work with): separate the values from the logic. Rules describe what to do; lists hold the ever-changing who.

Three types, strictly enforced

A list is a typed collection, and the type is fixed at creation — immutable afterward:

Type Holds Matches against
domain Domain names (example.com) from.domain, recipient.domain
tld Top-level domains (com, xyz) from.tld, recipient.tld
address Full addresses (user@example.com) from.address, recipient.address

The typing isn't cosmetic. Values are validated on write — a domain list rejects a full email address — which catches the classic operational error of pasting alice@example.com into a domain blocklist and silently matching nothing. Values are also lowercased and trimmed on write, and duplicate additions are silently ignored, so your sync script doesn't need its own normalization or dedupe pass.

The three-call setup

Create the list, fill it, reference it from a rule via the in_list operator:

# 1. Create
curl --request POST \
  --url "https://api.us.nylas.com/v3/lists" \
  --header "Authorization: Bearer <NYLAS_API_KEY>" \
  --header "Content-Type: application/json" \
  --data '{ "name": "Blocked domains", "type": "domain" }'

# 2. Fill (up to 1000 items per request)
curl --request POST \
  --url "https://api.us.nylas.com/v3/lists/<LIST_ID>/items" \
  --header "Authorization: Bearer <NYLAS_API_KEY>" \
  --header "Content-Type: application/json" \
  --data '{ "items": ["spam-domain.com", "another-bad-domain.net"] }'

# 3. Reference from a rule
curl --request POST \
  --url "https://api.us.nylas.com/v3/rules" \
  --header "Authorization: Bearer <NYLAS_API_KEY>" \
  --header "Content-Type: application/json" \
  --data '{
    "name": "Block anything on our blocklist",
    "trigger": "inbound",
    "match": {
      "conditions": [
        { "field": "from.domain", "operator": "in_list", "value": ["<LIST_ID>"] }
      ]
    },
    "actions": [{ "type": "block" }]
  }'

The rule does nothing until a workspace references it in its rule_ids array — that's how rules apply to the Agent Accounts inside the workspace. One in_list condition can reference up to 10 lists, and from then on, list updates flow through with no further changes.

Four patterns that earn their keep

The classic blocklist. An inbound block rule against a domain list, like the one above. Blocked mail is rejected at the SMTP level — never stored, never webhooked, never seen by your LLM.

The allowlist for sensitive inboxes. There's no not-in-list operator, so a list can't directly express "block everyone except members." For a small, stable set of trusted senders, build the inversion from is_not conditions combined with the all match operator — block fires only when the sender matches none of the allowed domains:

curl --request POST \
  --url "https://api.us.nylas.com/v3/rules" \
  --header "Authorization: Bearer <NYLAS_API_KEY>" \
  --header "Content-Type: application/json" \
  --data '{
    "name": "Allowlist: block all but trusted senders",
    "priority": 1,
    "trigger": "inbound",
    "match": {
      "operator": "all",
      "conditions": [
        { "field": "from.domain", "operator": "is_not", "value": "yourcompany.com" },
        { "field": "from.domain", "operator": "is_not", "value": "stripe.com" }
      ]
    },
    "actions": [{ "type": "block" }]
  }'

A rule holds up to 50 conditions, which is plenty for an inbox that should only receive verification mail from a handful of services. Rules run in priority order (0–1000, lower first), so give this one a low number and let routing rules run behind it.

The TLD sweep. Junk campaigns cluster on cheap TLDs. A tld list (xyz, top, and whatever this quarter's offender is) backed by a mark_as_spam rule routes them to junk without maintaining hundreds of domain entries.

Outbound DLP. Lists work in both directions. A recipient.domain rule with trigger: "outbound" and a block action stops your agent from emailing competitor domains, test domains that leaked into production data, or anywhere else on a do-not-contact list. Outbound recipient.* matching covers To, CC, BCC, and SMTP envelope recipients — so a hidden BCC doesn't slip past the check. Blocked sends return HTTP 403 and no sent copy is stored.

Operational behavior you should know before relying on it

  • Deletion cascades. Deleting a list removes its items, and rules referencing it through in_list simply stop matching its values. Rules don't break; they just match less. Audit your rules before deleting a list a block depends on.
  • Failures fail closed. If a list lookup fails during evaluation of a block rule, the message is blocked rather than passed — surfaced as a retryable 503 on sends or a 451 tempfail on inbound SMTP, with blocked_by_evaluation_error: true in the audit record.
  • There's a paper trail. GET /v3/grants/{grant_id}/rule-evaluations shows every evaluation, what matched, and what action ran — your first stop when someone asks why a message was blocked.
  • Matching is case-insensitive, and condition values cap at 500 characters. Combined with the lowercasing on list writes, you never need to worry about Example.COM slipping past a lowercase entry.

Quick FAQ

Can one list feed multiple rules? Yes, and it should. A single "blocked domains" list can back an inbound block rule for one workspace and a mark_as_spam rule for another. That's the whole point of separating values from logic — update the list once, every referencing rule follows.

How do different agents get different lists? Through workspaces. A rule applies only to workspaces that carry its ID in rule_ids, so your sales agents' workspace can reference the do-not-contact rule while the support workspace skips it. Same lists, different rule wiring per agent group.

What's the practical size ceiling? Items load at up to 1,000 per request, so a 50,000-entry blocklist is 50 calls. Past that scale, prefer tld lists and DNSBL-based spam detection on the policy to brute-force domain enumeration.

The Policies, Rules, and Lists guide has the full schemas and the workspace attachment flow.

A worthwhile starting move: export the sender domains from your agent's last month of inbound mail, sort by volume, and you'll usually find your first blocklist (and sometimes your entire allowlist) staring back at you. Which pattern fits your agent — open inbox with a blocklist, or locked-down inbox with an allowlist?