You can now transition active subscriptions between different billing plans right from the dashboard or backend API. Switch a customer's subscription from one price to another while keeping their billing smooth — whether you're upgrading them from free to paid or moving between paid tiers.
This subscription item management feature lets you easily change a customer's active subscription item to a new pricing plan. It makes essential Billing workflows simple:
When you create a price transition, we handle all the timing and billing logic for you:
Free-to-paid transitions depend on the customer's current subscription state:
New to paid: When transitioning a customer from free to a paid plan with no other active subscription, the paid plan activates immediately and the customer is charged right away
Free to paid with active subscription: When transitioning from free to paid but the customer has another active subscription, the paid plan is scheduled as upcoming to avoid billing conflicts
Paid-to-paid transitions schedule the new plan to avoid billing overlap:
Paid-to-free transitions schedule the free plan as upcoming, allowing the customer's current paid subscription to run through its paid period before automatically activating the free plan.
To change the price or plan of your subscriptions:
If you can't find a price that satisfies your needs from the existing options, you can create a new price by clicking "Create new price" and use it right away for your subscription transitions.
We're currently working on a feature that will allow you to assign paid plans to customers without billing them. This capability will be valuable for several scenarios:
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