But I want to focus on some insights from Cognizant CEO Ravi Kumar S. I spoke with him on stage yesterday about why he’s hiring more entry-level graduates and the perils of tokenmaxxing. We’ve talked in the past about the Hollywood studio model as a better way to organize work. He thinks deeply about the broad impact of AI and how it will change not just his company but business and society. So I grabbed time with him after our fireside to drill down on some topics. Among them:
Macro delegate and micro steer: “This is a tectonic shift where the technology is in the hands of the users. You decide the things you do yourself and the things you outsource to an AI agent, who will be yours. It will be a process where you constantly macro delegate and micro steer. Most people are not used to working directly with technology because somebody else created it for them. Now, you don’t need to code. You just need to express the things you want to do and integrate that into your workflow. That changes what skills matter. It’s why we created these new positions.”
Workers in the middle: “Historically, we created these middle layers because they had the expertise, the tribal knowledge, the heritage of the company. They were able to bridge the asymmetry of information going up and down the pyramid. Now technology bridges that, which means we need a player-coach who isn’t competing with the technology but has the experience to verify, validate … people who can both execute and develop others.”
The fog on the horizon: “AI gives us extraordinary incisiveness, but it has created a fog in foresight because I can’t see anything beyond two to three years. Technology is moving so fast. Modern enterprises are built on taking long, slow bets. That’s how we allocate capital and give valuation multiples. Now, you need less linear planning, more adaptive architecture. We need to create lifelong learners, starting in K-12. The agency of impact is transferring from the institution to the individual. We should be able to see more new products and services and structures. Think about having a micro-personalized tutor for every person on earth, a micro-personalized nurse. People need to be equipped to be free agents. But I think the opportunities are immense.”
Contact CEO Daily via Diane Brady at diane.brady@fortune.com
The CEO rebuilding Boeing from the inside out
Kelly Ortberg, a former engineer and Rockwell Collins chief, is steering Boeing’s turnaround by restoring an engineering-first culture, putting safety and quality ahead of financial games, and rebuilding trust with workers, regulators, and suppliers. He’s raised billions in capital, stabilized troubled defense contracts, ramped up 737 Max production, and set Boeing up for a real comeback in cash flow and innovation.
CEO confidence falls in Q2
A Conference Board survey of 141 chief executives found sentiment dropped from a score of 59 in Q1 to 47 in Q2, with readings below 50 signaling that pessimists outnumber optimists. The organization's chief economist noted that CEOs view the economy as "materially worse" than it was six months ago and expect conditions to deteriorate further in the months ahead.
Anthropic files confidential S-1
Anthropic filed an S-1 confidentially on Monday, just a week after raising a Series H round that valued the company at nearly $1 trillion. The filing beat rival OpenAI to the punch, signaling that Anthropic is racing to reach the public markets first.
S&P 500 futures are down 0.17% this morning. The last session closed up 0.26%. The STOXX Europe 600 was up 0.58% in early trading. The U.K.’s FTSE 100 was up 0.32% in early trading. Japan’s Nikkei 225 was down 0.30%. South Korea’s KOSPI was up 0.15%. China’s CSI 300 was up 1.45%. Hong Kong’s Hang Seng was up 2.52%. India’s NIFTY 50 was up 0.54%. Bitcoin was down at $69K.
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CEO Daily is curated and edited by Joseph Abrams, Jason Ma, Claire Zillman, and Lee Clifford.
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