You can now securely share your item’s location in Find Hub with airlines to help you get your lost luggage back faster.
Between the new location sharing feature directly in Google Messages and the arrival of Find Hub on Pixel Watches, we’re making it easier than ever to connect with your loved ones and locate your devices and belongings on the go.
Today, we’re rolling out a share item location feature in Find Hub, giving you a new way to help you find lost luggage at the airport and greater peace of mind while you travel. This feature allows you to securely share the location of a Find Hub-compatible tag or network accessory with airlines. Find Hub can now help you keep better tabs on your items, whether you are looking for a misplaced checked bag for a long-haul flight or just your carry-on.
A new way to share your item’s location with your airline
The Find Hub app lets you see your items on a map. Now, if your luggage goes missing, you can take action right from the app. With the new share item location feature, you can generate a secure link to your bag’s location and share it directly with a participating airline, giving them the information they need to locate it.
Here’s how it works:
- Find and share: In the Find Hub app, select your lost item and tap "share item location" to generate a unique, secure URL.
- Provide to the airline: Copy the secure link and paste it into the airline’s mobile app or website so they can see the item’s location as it updates.
- Stop sharing anytime: You can immediately stop sharing your item’s location right from the app.
Share your tracker tag’s location to help staff find your luggage.
We designed the Find Hub network with your privacy as a priority. You are in control of who can see your item’s location and device location data is encrypted. In addition to being able to stop sharing at any time, links automatically expire after seven days for added protection. Sharing is also disabled as soon as your phone detects the item is back with you.
Partnerships with airlines, suitcase companies and more
We’ve teamed up with the travel industry to help ensure this feature works where you need it most. More than 10 major global airlines — including Ajet, Air India, China Airlines, the Lufthansa Group (Lufthansa, Austrian Airlines, Brussels Airlines, and Swiss International Airlines), Saudia Airlines, Scandinavian Airlines and Turkish Airlines — now accept Find Hub locations as part of their baggage recovery process, with more, like Qantas, coming in the near future.
We’ve collaborated with both SITA and Reunitus to integrate this technology into WorldTracer and NetTracer, the industry’s leading baggage-tracing systems. Together, these platforms power the recovery operations for hundreds of airlines at thousands of airports worldwide. This ensures that whether a passenger is flying with a major carrier or a regional partner, the tools to locate missing bags are more interconnected and effective than ever.
We’re also working with Samsonite to embed Find Hub technology directly into their latest designs. Now, compatible Samsonite suitcases come ready to pair with the Find Hub network right out of the box, offering you an easy way to stay connected to your belongings and gear so you can travel with added confidence.
The easiest way to stay connected
By expanding our ecosystem of partners — from global airlines to your favorite gear brands — we’re giving you more ways to stay connected. We’re constantly enhancing Find Hub so that whether you’re looking for your keys across the house or a suitcase across the globe, peace of mind is just a tap away.
