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Opencom — The Open-Source Customer Messaging Engine
Opencom Team · 2026-06-16 · via Show HN

Open Source Customer Messaging

Own your
customer engine.

The open-source alternative to Intercom. Self-hosted live chat, product tours, tickets, and AI agents—built for high-velocity teams.

Flexible hosting for any team

  • Self-host everything for total control
  • Self-host backend + use our hosted frontends (Free)
  • Use our fully hosted managed cloud

Ask AI Agent: How do I upgrade my plan?

Manage inbox on the go

Download on the App Store

Get it on Google Play

Everything you need.
Nothing you don't.

A cohesive suite of customer messaging tools, engineered for speed and designed for modern workflows. Built on a single real-time engine.

Sarah JenkinsJust now

How do I upgrade my billing plan?

Michael Chen5m

The API is throwing a 500 error

Emily Davis1h

Thanks! That fixed my issue.

Alex Kumar2h

Can we get a demo for our team?

Sarah Jenkins

Online • sarah@acmecorp.com

Today, 10:42 AM

Hi there! We are currently on the Pro plan but we need to add 5 more team members. How do I upgrade my billing plan to Enterprise?

Me

Hey Sarah! Happy to help with that. You can upgrade directly from your workspace settings.

Shared Inbox

Multi-channel support inbox tailored for modern teams. Route, assign, and resolve effortlessly.

Configure AI Auto-Resolve

Train your agent on your documentation. It will automatically resolve repetitive queries and escalate complex issues to your team.

Product Tours

Guide users through your app with native, beautiful onboarding tours that drive activation.

Support Tickets

3 pending actions

New Ticket

T-4092

Cannot access billing page

High Priority

T-4091

API Rate limit exceeded

In Progress

T-4090

How to export user data?

Pending

Support Tickets

Track complex issues alongside real-time chat. Seamlessly convert conversations to tickets.

User: How do I setup SSO?

AI Agent

Deploy an intelligent agent trained on your docs to instantly resolve common queries 24/7.

Black Friday Promo

Active (Sending)

Outbound Campaigns

Trigger targeted in-app messages and emails based on user behavior and segment rules.

Analytics

Deep insights into team performance, resolution times, and customer satisfaction metrics.

01

High-performance Inbox

Keyboard-first navigation, real-time sync, and intelligent routing. Built to handle scale without breaking a sweat.

Sarah JenkinsJust now

How do I upgrade my billing plan?

Michael Chen5m

The API is throwing a 500 error

Emily Davis1h

Thanks! That fixed my issue.

Alex Kumar2h

Can we get a demo for our team?

Sarah Jenkins

Online • sarah@acmecorp.com

Today, 10:42 AM

Hi there! We are currently on the Pro plan but we need to add 5 more team members. How do I upgrade my billing plan to Enterprise?

Me

Hey Sarah! Happy to help with that. You can upgrade directly from your workspace settings.

02

Native Product Tours

Design multi-step interactive tours directly within your app. No fragile CSS selectors or third-party iframe overlays.

Configure AI Auto-Resolve

Train your agent on your documentation. It will automatically resolve repetitive queries and escalate complex issues to your team.

Start building
without boundaries.

Deploy your own high-performance customer messaging stack today. Zero lock-in, infinite customization.

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