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Catchpoint Blog

SRE Report: AI optimism and the economics of effort SRE Report: Why fast is what users trust The SRE Report 2026: Defensible Ns SRE Report 2026: What surprised us, what didn't, and why the gaps matter most Why Synthetic Tracing Delivers Better Data, Not Just More Data A New Chapter: LogicMonitor + Catchpoint – A Personal Note from Mehdi Mezmo + Catchpoint deliver observability SREs can rely on The four pillars holding up your digital business, and what happens when they crumble When payments pause: lessons from a global payments outage Observability 2025 Decoded: What the DZone Report Means for SLO-Driven Ops The next evolution of WebPageTest has arrived, and it’s a game-changer The Monitoring Blind Spot That Could Cost You Black Friday The Next Chapter of WebPageTest: Your New Experience Starts Soon SRE Report Retrospectives — Have AIOps Predictions Held Up? When BGP becomes UX: The inside story of a SaaS routing decision gone wrong (or right) Session Replay explained: A guide to seeing digital experience through your user’s eyes Making the invisible visible: Are your cloud firewalls and DDoS protection really working? Why it’s time to move beyond APM: Monitoring from the user’s perspective When metrics mislead: Inside the 2025 Retail Web Performance Benchmark The vendor trap: why your next outage won’t be your fault—but will be your problem LLMs don’t stand still: How to monitor and trust the models powering your AI Semantic Caching: What We Measured, Why It Matters The Annual SRE Survey Is Open—We Want to Hear from You Observability isn’t about the tool. It’s about the truth Invisible dependencies, visible impact: Lessons from the Google Cloud outage Real-time detection of BGP blackholing and prefix hijacks Leading analyst firm reveals the real cost of internet disruptions The Power of Over 3000 Intelligent Observability Agents Monitoring in the Age of Complexity: 5 Assumptions CIOs Need to Rethink Why Intelligent Traffic Steering is Critical for Performance and Cost Optimization Retail digital performance event recap: Key insights from IBM & Catchpoint Zendesk outage: A case for proactive monitoring and faster incident response Silence during chaos: Why the X outage is a call to arms for proactive monitoring The $1 Million Lesson: Building a Culture of Quality Through SLAs When AI tools fail: How to map your AI dependencies for proactive visibility Why Super Bowl 2025 was a triumph for Internet Resilience Why Internet Performance Monitoring is the new health check for IT organizations Why use Playwright in Catchpoint for synthetic monitoring Introducing WebPageTest Expert Plan: Real-Time Insights, Synthetic + RUM together in One Platform The shift to digital: How businesses are reshaping their priorities for 2025 The SRE Report 2025's Call to Action Monitoring in the Age of the Internet: DEM, IPM, and APM—What You Need to Know SSL Monitoring, Trust, and McLOVIN Performing for the holidays: Look beyond uptime for season sales success Lessons from Microsoft’s office 365 Outage: The Importance of third-party monitoring Web Performance Experts Look into the Future of Web Performance The hidden challenges of Internet Resilience: Key insights from 2024 report When SSL Issues aren’t just about SSL: A deep dive into the TIBCO Mashery outage The curious case of Marriott and the untold impact of web performance on revenue Preparing for the unexpected: Lessons from the AJIO and Jio Outage It’s time to stop neglecting the elephant in the room: Performance Matters! The Need for Speed: Highlights from IBM and Catchpoint’s Global DNS Performance Study Learnings from ServiceNow’s Proactive Response to a Network Breakdown Webinar Recap: Taking Web Performance to the Next Level Use the Catchpoint Terraform Provider in your CI/CD workflows Is the Internet ready for L4S? Agentic AI: Powerful But Fragile—What You Need to Know Demystifying API Monitoring and Testing with IPM Cloudflare outage: another wake-up call for resilience planning Cloudflare’s Resolver Outage: More Than Just DNS Cloud Monitoring's Blind Spot: The User Perspective Connected Devices: Unlocking the next frontier of Internet Performance Monitoring Consolidation and Modernization in Enterprise Observability Catchpoint named a leader in the 2024 Gartner® Magic Quadrant™ for Digital Experience Monitoring Catchpoint Peak Performance Summit 2025: Redefining Observability for the Outcome Economy Catchpoint Expands Observability Network to Barcelona: A Growing Internet Hub Catch frustration before it costs you: New tools for a better user experience Creating the IPM Category: Catchpoint’s Journey to Leadership and the LogicMonitor Era AWS Outage: How do you prepare for the failure of your own safety net? Achieving stability with agility in your CI/CD pipeline APM vs Observability: Observing beyond APM APM vs Observability: What comes next? APM vs observability: why your definitions are broken AppAssure: Ensuring the resilience of your Tier-1 applications just became easier APM vs Observability: Both-and, not either-or 2024: A banner year for Internet Resilience 5 Actions you can take to improve digital performance Fast and furious: The importance of performance in the digital age How SAP achieved world-class uptime through modern observability How AI Turns Monitoring From “What Now?” Into “What’s Next?” How IPM helped a top tech brand catch an OpenAI outage before it became a crisis Google’s Agent-to-Agent (A2A) Protocol is here—Now Let’s Make it Observable Here’s the proof: What the fastest sites on the web have in common Going for gold: Testing the resilience of Olympic websites From SEO to AEO: Why Web Performance Is the Key to AI Search Success From the source to the edge: the six agent types you can’t ignore Getting Started with Traceroute How to Monitor AI Agents in Commerce Systems From refresh to results: the metrics that shaped Election Day 2024 coverage Escalating risk, shrinking margins: The 2025 Internet Resilience Report Don’t get caught in the dark: Lessons from a Lumen & AWS micro-outage ECN explained: Navigate congestion for faster, smoother data delivery DNS misconfiguration can happen to anyone - the question is how fast can you detect it? Diagnosing Wi-Fi failures that traditional tools miss: a case study Did Delta's slow web performance signal trouble before CrowdStrike? Customer Survey 2024: Unveiling insights and impact Critical Requirements for Modern API Monitoring
Powering Mexico’s Digital Future: Expanded Internet Observability with Catchpoint
2025-10-17 · via Catchpoint Blog

As of 2025, more than 110 million Mexicans are online, putting digital‐access penetration at roughly 83% of the population. Mexico is already one of Latin America’s anchor markets, leading the region in startup momentum, cloud adoption, and cross-border digital trade. A few days ago, CloudHQ announced a $4.6B investment in Mexico to open multiple datacenters.  

Yet even with this scale, service quality still varies dramatically across cities, states, and ISPs. That means adding performance coverage in Mexican metros and through regional carriers isn’t just a “nice to have” — it’s critical to delivering consistently fast, reliable digital experiences for users and businesses alike.

Why Mexico's Internet needs greater visibility

As part of our strategic investments to improve global Internet visibility, we are improving our ISP footprint across key interconnection hubs including Mexico City, Guadalajara, and Queretaro to maximise eyeball reach and customer demand. This move brings together the strengths of multiple connectivity providers under a single, optimised backbone strategy.

By adding monitoring nodes in Mexico’s key interconnect hubs — we give enterprises direct visibility into the paths traffic actually takes and the performance conditions users really face.

Think about the difference this makes in practice:

  • If a SaaS provider experiences latency spikes from Mexico City users, Catchpoint can help determine whether the issue lies within a local ISP or in the upstream path to a U.S. data center.
  • If a fintech app based in Monterrey experiences sudden transaction delays, Catchpoint data can help determine whether the issue is due to local ISP congestion or a routing misconfiguration redirecting traffic through Dallas.
  • For media-intensive sites and applications, monitoring CDN traffic shows whether caching strategies are working as intended — keeping traffic local, fast, and reliable.

Without visibility across the internet, teams are flying blind, chasing symptoms instead of root causes. With Catchpoint’s expanded coverage, operations and SRE teams can pinpoint exactly where the Internet is breaking down — whether inside Mexico, across ISPs, or in cross-border routes — and resolve issues before they impact customers.

Taking Internet observability in Mexico to the next level

Here are some of the most recent investments we are making to improve internet performance visibility in the country:

  • We’ve added the three largest ISPs, Telmex, TotalPlay, and Megacable, to our observability network in Mexico City, significantly boosting our estimated eyeball coverage. According to APNIC data, these additions would cover about 65% of Mexicans end users.
  • We’re also proud to introduce Cirion (known as Lumen in Latin America) as a second Tier 1 provider in Ciudad de México, increasing upstream diversity and choice, and providing greater insight into how enterprise and international traffic enters and exits Mexico. This follows the addition of Cogent about two years ago.
  • In Guadalajara and Queretaro, we’ve added two new ISPs, Telmex and Megacable, to our backbone node infrastructure. These additions support performance and availability measurements at regional interconnection hubs outside of Mexico City. Querétaro has become Mexico’s “data center alley,” hosting hyperscaler regions and fintech infrastructure, while Guadalajara is known as Latin America’s Silicon Valley.
  • With these changes, we’re rolling out new IPv6 nodes and expanding our BGP peering footprint. This ensures coverage for IPv6-only services and improved visibility for routing anomalies within Mexico.

With these additions, Catchpoint customers in Mexico, including major banks, retailers, communications, and technology companies, gain complete visibility from consumer broadband to Tier 1 transit, across IPv4 and IPv6. That translates into faster MTTR, fewer escalations, and the confidence that when an issue happens, you’ll know where it’s happening and who needs to fix it.

These upgrades reflect our commitment to delivering best-in-class network observability and coverage across Mexico and Latin America. Stay tuned for more updates as we continue to evolve our infrastructure to meet the growing demands of our customers.

Partner with us

If you want to partner with Catchpoint and improve the quality of our observability network by hosting a synthetic probe or sharing routing information, please let us know and we’ll be happy to enrol you as a partner.

Summary

As part of our strategic investments to improve global Internet visibility, Catchpoint is improving its ISP footprint across key interconnection hubs including Mexico City, Guadalajara, and Queretaro to maximise eyeball reach and customer demand. This move brings together the strengths of multiple connectivity providers under a single, optimised backbone strategy.

As of 2025, more than 110 million Mexicans are online, putting digital‐access penetration at roughly 83% of the population. Mexico is already one of Latin America’s anchor markets, leading the region in startup momentum, cloud adoption, and cross-border digital trade. A few days ago, CloudHQ announced a $4.6B investment in Mexico to open multiple datacenters.  

Yet even with this scale, service quality still varies dramatically across cities, states, and ISPs. That means adding performance coverage in Mexican metros and through regional carriers isn’t just a “nice to have” — it’s critical to delivering consistently fast, reliable digital experiences for users and businesses alike.

Why Mexico's Internet needs greater visibility

As part of our strategic investments to improve global Internet visibility, we are improving our ISP footprint across key interconnection hubs including Mexico City, Guadalajara, and Queretaro to maximise eyeball reach and customer demand. This move brings together the strengths of multiple connectivity providers under a single, optimised backbone strategy.

By adding monitoring nodes in Mexico’s key interconnect hubs — we give enterprises direct visibility into the paths traffic actually takes and the performance conditions users really face.

Think about the difference this makes in practice:

  • If a SaaS provider experiences latency spikes from Mexico City users, Catchpoint can help determine whether the issue lies within a local ISP or in the upstream path to a U.S. data center.
  • If a fintech app based in Monterrey experiences sudden transaction delays, Catchpoint data can help determine whether the issue is due to local ISP congestion or a routing misconfiguration redirecting traffic through Dallas.
  • For media-intensive sites and applications, monitoring CDN traffic shows whether caching strategies are working as intended — keeping traffic local, fast, and reliable.

Without visibility across the internet, teams are flying blind, chasing symptoms instead of root causes. With Catchpoint’s expanded coverage, operations and SRE teams can pinpoint exactly where the Internet is breaking down — whether inside Mexico, across ISPs, or in cross-border routes — and resolve issues before they impact customers.

Taking Internet observability in Mexico to the next level

Here are some of the most recent investments we are making to improve internet performance visibility in the country:

  • We’ve added the three largest ISPs, Telmex, TotalPlay, and Megacable, to our observability network in Mexico City, significantly boosting our estimated eyeball coverage. According to APNIC data, these additions would cover about 65% of Mexicans end users.
  • We’re also proud to introduce Cirion (known as Lumen in Latin America) as a second Tier 1 provider in Ciudad de México, increasing upstream diversity and choice, and providing greater insight into how enterprise and international traffic enters and exits Mexico. This follows the addition of Cogent about two years ago.
  • In Guadalajara and Queretaro, we’ve added two new ISPs, Telmex and Megacable, to our backbone node infrastructure. These additions support performance and availability measurements at regional interconnection hubs outside of Mexico City. Querétaro has become Mexico’s “data center alley,” hosting hyperscaler regions and fintech infrastructure, while Guadalajara is known as Latin America’s Silicon Valley.
  • With these changes, we’re rolling out new IPv6 nodes and expanding our BGP peering footprint. This ensures coverage for IPv6-only services and improved visibility for routing anomalies within Mexico.

With these additions, Catchpoint customers in Mexico, including major banks, retailers, communications, and technology companies, gain complete visibility from consumer broadband to Tier 1 transit, across IPv4 and IPv6. That translates into faster MTTR, fewer escalations, and the confidence that when an issue happens, you’ll know where it’s happening and who needs to fix it.

These upgrades reflect our commitment to delivering best-in-class network observability and coverage across Mexico and Latin America. Stay tuned for more updates as we continue to evolve our infrastructure to meet the growing demands of our customers.

Partner with us

If you want to partner with Catchpoint and improve the quality of our observability network by hosting a synthetic probe or sharing routing information, please let us know and we’ll be happy to enrol you as a partner.

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