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It’s a word no one likes to hear. It sends chills down the spines of developers and sends site users and owners alike into a frenzy.
What are we talking about?
Hacks.
Website hacks come in all shapes and sizes, and they happen regularly. Worldwide, 64% of companies have experienced at least one form of cyberattack. Some cause minimal damage, while others can bring entire industries to their knees.
Regardless of their severity, hacks are a big deal. You will definitely want someone in your corner who knows what to do if your WordPress site gets hacked.
While site security should be top of mind for every website owner, your host should also do its own due diligence in protecting your site and your users. How does Pressable handle hacks when they occur, and what do we do to keep your data safe from the beginning? This post explains.
When it comes to WordPress, hacks can occur for many reasons, whether it’s a vulnerable plugin, a WordPress core mishap, or even an insecure username or password. Usually, a security researcher finds a vulnerability and reports it to the developer. The developers fix the issue and push out an update. A few weeks after the researcher reports the issue, they publish it online to gain notoriety.
Unfortunately, that’s not always how it goes. Some developers don’t update their plugins after they discover vulnerabilities. When hackers send robots to take advantage of the new-found hole in your defenses, your information gets compromised. But there is good news. With proper defenses and a team of experts behind you, you can keep the hackers at bay and your data secure.
WordPress is a popular content management system because it allows users to create functional, good-looking websites. But because website builders favor it, it’s also popular with hackers.
Website vulnerabilities can come in all shapes and sizes. Someone at your business could click on a phishing link in an email and expose your company’s website. A member of your website admin team may not have a strong password which a hacker can easily guess. Your version of WordPress or plugins may be out of date.
No matter the source, your company’s and customer’s data is at risk when your site is vulnerable.
You can easily combat many common attacks on WordPress by following WordPress security best practices.
Common attacks to watch out for include:
With so many ways hackers can harm your site, you may wonder, “How do I secure my hosted WordPress website?” How can companies protect themselves from hackers? A well-managed host can help.
Your web host should be a trusted ally in the fight to protect your site. A good web hosting company takes many measures to ensure your site is safe and secure.
A good host keeps your site safe through:
Consider these items to be like a web hosting security checklist. If your host doesn’t provide these, it’s probably time to start looking for a new host who can help keep your site safe.
If you feel bombarded with potential threats that could harm your site, know that you don’t have to wait until you suspect an attack has occurred to do something. Knowing how to protect your WordPress site from SQL injection cyber attacks, DDoS attacks, or even phishing scams can help put your mind at ease and help you prepare in the event of a hack.
If you’re worried about an attack, there are WordPress vulnerability scanners, like this one from Pentest Tools, that will help you spot potential issues before they become problems. Also, we provide Jetpack Security free with every hosting package. It will point out vulnerabilities before a site is hacked.
When your site security gets compromised, it’s no time to play the blame game. You just want the problem fixed, and that’s exactly what we do. We are actively monitoring for malware threats, and our team of WordPress experts gets right on the case at the first sign of intrusion. After an instance of malware is detected, we’ll provide help to ensure that your site is restored to a safe and secure state.
We’re serious about web hosting security best practices, and our features help you proactively avoid potential hacks. Here’s how Pressable keeps your site safe:
Knowing how to secure websites from hackers is part of creating a security plan that works for you. There are many steps you can take to ensure your site is secure.
There are tons of themes to choose from and thousands of plugins out there. That’s why it’s important to choose the right ones. What makes a good plugin or theme? Look for glowing reviews and high download numbers. If so many people use it, it must be good, right? Then make sure it’s updated regularly to avoid security vulnerabilities.
Updating anything that makes your site run properly is necessary for security. Software, themes, and plugins all update regularly to fix potential vulnerabilities. Ignoring update notifications is like leaving your front door open with all your valuables on display.
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Did those three sentences make you cringe? We get it. Nobody likes making a different password for every service and device they use. But just like plugins and core updates, they’re a fact of life.
Strong passwords also are critical. Compromised passwords are the No. 1 reason for site hacks.
By using complex passwords, you protect yourself, your site, and, in turn, every other site on your host’s servers.
While it’s difficult to remember them all, there are services to help, like 1Password or LastPass.
As soon as you get login credentials for your WordPress site, change your administrator password, and definitely change your username to anything but “Admin.”
An SSL certificate encrypts sensitive data, so people who shouldn’t see that information can’t. A site with an SSL certificate has HTTPS at the beginning of the web address, which signals to site visitors that your website is secure. Plus, many browsers won’t let you navigate to a site without an SSL, which means you could be losing customers and your reputation.
Having an SSL certificate keeps your data safe, and it keeps your customer’s data safe too. It also has the added benefit of improving SEO, meaning your site is more likely to rank well in Google search results. Pressable offers free SSL certificates, so you don’t have to worry about adding it to your hosting plan.
You can do a lot to secure your site, but it won’t matter if your host isn’t secure. Pressable knows this, which is why our managed WordPress hosting focuses on speed, security, and redundancy. It’s a fully managed WordPress hosting service that lets you focus on what matters most.
File permissions specify who can access what and if they can change the files. Setting file permissions can be a simple way to keep unwanted changes from being made by your staff or by hackers. Securing file permissions allows you to protect your data and that of your customers. By limiting who has access to it, you’re keeping your information safe.
Of course, WordPress files are symlinked and can’t be modified. That’s a huge potential hacking point that Pressable protects you from.
We understand that your website is essential to the growth of your business. We go the extra mile for our clients with WordPress website performance monitoring. We’ll also help you activate Jetpack Security, which is free with every Pressable plan. It protects your site and lets you know if there’s a concern. We give you free, unlimited access to 24/7 WordPress hosting support to ensure your websites are always running as they should.
Two-factor authentication is like adding a special layer of security to your site. Two-factor authentication is a crucial part of how to prevent your WordPress website from hacking. Instead of just putting in your password, you must also use a code from a third-party authentication app.
Plugins like Wordfence Login Security are great for two-factor authentication. Then, the code needed to log in will be generated by an app like Google Authenticator.
Two-factor authentication may seem like an extra step or like it will slow you down when you’re trying to log in, but it can be an excellent line of defense against hackers or anyone who tries to access your site.
If a hacker attempts to access your site by trying various password combinations until they find the right one, it may only take persistence to access your site. Limiting login attempts means they can only try a few times before they’re locked out. Plugins like Limit Login Attempts Reloaded, Loginizer, and Limit Attempts by BestWebSoft all allow you to limit the number of login attempts from users.
Most hosting companies regularly create backups of your site for a reason. With a backup, you can restore your site in the event of any sort of tech issue, including hacks. While hopefully you only ever need the backups for peace of mind, having them in the event of a hack can help you restore your site to a previous version without any malware, which means your site is secure again. Visitors won’t notice any major changes. Pressable offers daily WordPress backups for this reason.
Your database is basically your website in its purest form. If your database isn’t secure, then your site definitely isn’t. Pressable makes a back-up of your website files every 24 hours, and we back up your databases hourly. Plus, we keep those backups for 30 days. Need to restore from a previous version? You can use our automated restore tool, do it yourself using SFTP or phpMyAdmin, or our 24/7 support team can do it for you.
Your website should work like a well-oiled machine. Your theme and plugins work together to create the user experience you want. So you likely don’t want just anyone to have the ability to change any files that are a part of your site. In fact, there are probably a limited number of people with the login credentials to make those changes.
WordPress core files are symlinked and can’t be modified, which increases security.
Also, a plugin like Website File Changes Monitor can notify you when files are changed. It can also notify you about any sensitive data that may be exposed or potential malware threats. Used in conjunction with your host’s malware and security monitoring, a file monitor can let you know the minute there may be a potential issue.
A web application firewall (WAF) protects web apps by monitoring, filtering, and blocking malicious HTTP/S traffic traveling to a web application preventing unauthorized data from exiting the app. It does this through a set of policies, which are merely rules the WAF operates through. These policies help protect against application vulnerabilities by determining the malicious traffic from the safe traffic and filtering out the potentially harmful traffic.
All websites hosted by Pressable include a web application firewall, which is a Layer 7 protocol that protects against common attacks by hackers. The WAF monitors, identifies, filters, and blocks malicious activity from a web service but allows other HTTP traffic through with no problem. It protects web applications from many application-layer attacks like XSS or cross-site scripting, cross-site forgery, cookie poisoning, file inclusion, and SQL injection, among others.
With a WordPress site, hackers may not even be targeting your site directly. Instead, they may be exploiting known weaknesses in outdated plugins in hopes of finding and exploiting vulnerable sites. That’s why website malware scanning can be a critical step in preventing hacks.
In addition to regularly scanning for known threats and WordPress vulnerabilities, Pressable proactively protects your site by keeping WordPress core updated, encourages using a current version of PHP, backing up your website daily, and employing a state-of-the-art web application firewall to keep you safe.
If we identify a vulnerability, malware, or other threats to your site, we’ll inform you immediately. Our expert support team can give you advice for restoring your site to its normal functionality and secure it against further attacks. Rest assured. Our team is here to help.
The easiest way to come back from a hack is to prevent it altogether. Just call us your friendly neighborhood hack prevention platform. Now, any host that tells you they can prevent 100% of hacks is pulling your leg, but there are plenty of things your host can do to help give you peace of mind. At Pressable, we provide you with tools and recommendations necessary to lock your site up tight.
Updates are part of WordPress, plain and simple. But when you host with Pressable, we take WordPress core updates off your plate and perform them for you. That way, we can ensure all our sites are secure from any core vulnerabilities. This updating not only secures your sites but all sites on our platform.
Jetpack, when properly configured, provides tons of features that will keep your site locked up tighter than the Hope Diamond. That’s why we provide Jetpack Security to all our customers for free. You read that right: free. If you have difficulty setting it up, our team would be glad to help. Just submit a ticket to our support team through our control panel.
Our support team works 24/7 to keep your sites secure, whether we’re updating the WordPress Core or watching for malware intrusions. We regularly check spam blacklists for Pressable IPs and domains to ensure each site on our platform is safe, secure, and locked down.
SSL certificates are a great way to secure both site and user data. By encrypting the signals sent between the site and its servers, SSL certificates make it much more difficult for bad actors to grab valuable data. Plus, having an SSL certificate will help your site with page ranking on search engines. We work with Let’s Encrypt to provide free SSL certificates to every site on our platform.
Do you know what to do if your WordPress site gets hacked? Hopefully, you’ll never need this information, but if you do, here are the tips that will help you get your site back.
With Pressable, we help keep your site from being hacked. And, if it ever is, you don’t have to go it alone. We’re here 24/7 to help. Sign up for Pressable managed WordPress hosting to make sure your site and its users are protected.
Zach brings a wealth of knowledge to Pressable with more than 15 years of experience in the WordPress world. His journey in WordPress began with creating and maintaining client websites, fostering a deep understanding of the intricacies and challenges of WordPress. Later, his knack for problem-solving and commitment to service led him to pursue a role at Automattic, where he excelled in providing customer support for WooCommerce. His expertise extends beyond technical proficiency to encompass a deep understanding of the WordPress community and its needs. Outside of work, Zach enjoys spending time with his family, playing and watching sports, and working on projects around the house.
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