Job Overview:

Arm is looking for a Principal Field Application Engineer (FAE) to support integration of Arm-powered datacenter SoCs and compute platforms with cloud providers, OEMs, ODMs, and semiconductor partners. This role involves working closely with customers and combines responsibilities in sales, engineering, and customer relations. You will guide customers through the assessment, development, and deployment of Arm technology across circuits, subsystems, and related software.

You will engage directly with customer architects, platform engineers, firmware teams, OS/kernel teams, and performance engineers to support demoing, evaluation, qualification, and large-scale deployment of Arm-based server systems. Your work will lead to detailed integrations and reliable solutions!

The ideal candidate combines strong technical depth with customer-facing skills and can engage from early pre-sales discovery through technical enablement and post-sales support.

Key Responsibilities:

• Work alongside the sales team as the lead technical expert for customers to assist with the integration of Arm-based datacenter SoCs, subsystems, and silicon platforms with semiconductor companies, OEMs, ODMs, and ecosystem associates.
• Help customers assess architectural tradeoffs across performance, power, area, TCO, software readiness, scalability, and ecosystem support.
• Deliver technical presentations, roadmap discussions, workshops, demos, and architecture reviews for customer engineering and executive teams.
• Support design-in and design-win efforts by managing technical objections, strengthening driven positioning, and lowering deployment risks.
• Assist customers in choosing silicon, weighing system architecture tradeoffs, setting performance expectations, enabling software, and preparing the ecosystem.
• Assist with proof-of-concepts, benchmarking, result-focused positioning, and technical responses during the pre-sales phase.
• Work closely with internal product, engineering, marketing, and business teams to communicate customer requirements, difficulties, and market opportunities.
• Help customers resolve technical blockers related to hardware, firmware, software, tools, performance, and system integration.
• Understand customer product requirements and translate them into Arm solution recommendations spanning CPU, GPU, AI, security, functional safety, interconnect, and software.
• Influence roadmap and product strategy by bringing structured field feedback into Arm business units.
• Build trusted long-term relationships with customer engineering, program, and procurement collaborators.

Required Qualifications:

• Bachelor’s degree or equivalent experience in Electrical Engineering, Computer Engineering, Computer Science, or a related field.
• Proven experience in a customer-facing technical role such as Field Applications Engineer, Systems Engineer, Solutions Architect, Platform Engineer, or Technical Account Engineer.
• Solid grasp of server architecture, SoCs, CPUs, memory hierarchy, interconnects, networking, and platform software.
• Experience with one or more of the following: Data center CPUs or server platforms.
• Strong communication and presentation skills with the ability to explain sophisticated technical topics to multifaceted audiences.
• Ability to travel to customer sites as needed (approximately 20-30% of the time).
• Experience working with Linux, firmware, virtualization, or system software, including performance analysis and workload tuning.
• Strong analytical skills to successfully implement and tune performance analysis for complex workloads.
• Ability to determine and strictly monitor workload performance metrics to ensure flawless operation.

Semiconductor or System on Chip startup:

• Demonstrated experience in silicon or SoC bring-up, encompassing initial hardware validation, firmware development, and system-level integration.
• Demonstrated ability to successfully conduct and troubleshoot silicon or SoC-based solutions in a customer environment.

Preferred Qualifications:

• Experience with Arm Neoverse, Arm server ecosystem standards, or Arm-based cloud/server deployments.
• Familiarity with hyperscaler or CSP workloads, including cloud-native applications, AI inference/training, storage, and networking.
• Familiarity with pre-sales technical support and design-win processes.
• Knowledge of RAS, platform security, BMCs, Redfish/IPMI, PCIe, CXL, DDR, and accelerator integration.
• Experience collaborating with OEMs, ODMs, silicon suppliers, or cloud infrastructure clients.
• Solid knowledge of driven server architectures and up-to-date market trends.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

In Return:

Joining Arm means stepping into a career‑defining opportunity. You’ll occupy a central role in the company’s most critical initiatives. These initiatives build how Arm innovates, scales, and partners globally.

Additional Information

Please note this role does not meet the eligibility requirements for sponsorship, and therefore the successful candidate must have the right to work in the US without relying on sponsorship by Arm.

10x Mindset at Arm

At Arm, we believe progress happens when people are empowered to think bigger and push beyond what seems possible. Our 10x mindset is about curiosity, ambition and creating impact that will be used by millions. We learn fast, prioritise collaboration and turn bold ideas into real technology. We look for people who are inspired by this way of working and want to grow in an environment where bold ideas are welcomed. Read more about how we bring the 10x mindset to life on the Arm blog.

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Accommodations at Arm

At Arm, we want to build extraordinary teams. If you need an adjustment or an accommodation during the recruitment process, please email accommodations@arm.com. To note, by sending us the requested information, you consent to its use by Arm to arrange for appropriate accommodations. All accommodation or adjustment requests will be treated with confidentiality, and information concerning these requests will only be disclosed as necessary to provide the accommodation. Although this is not an exhaustive list, examples of support include breaks between interviews, having documents read aloud, or office accessibility. Please email us about anything we can do to accommodate you during the recruitment process.

Equal Opportunities at Arm

Arm is an equal opportunity employer, committed to providing an environment of mutual respect where equal opportunities are available to all applicants and colleagues. We are a diverse organization of dedicated and innovative individuals, and don’t discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Hybrid Working at Arm

Arm’s hybrid approach to working is centred around flexibility, where we split our time between the office and other locations to get our work done. Within that framework, we empower groups and teams to determine their own particular hybrid working pattern, depending on the work and the team’s needs. Details of what this means for each role will be shared upon application. In some cases, the flexibility we can offer is limited by local legal, regulatory, tax, or other considerations, and where this is the case, we will collaborate with you to find the best solution. Please talk to us to find out more about what this could look like for you.

Accommodations at Arm

At Arm, we want to build extraordinary teams. If you need an adjustment or an accommodation during the recruitment process, please email accommodations@arm.com. To note, by sending us the requested information, you consent to its use by Arm to arrange for appropriate accommodations. All accommodation or adjustment requests will be treated with confidentiality, and information concerning these requests will only be disclosed as necessary to provide the accommodation. Although this is not an exhaustive list, examples of support include breaks between interviews, having documents read aloud, or office accessibility. Please email us about anything we can do to accommodate you during the recruitment process.

Hybrid Working at Arm

Arm’s approach to hybrid working is designed to create a working environment that supports both high performance and personal wellbeing. We believe in bringing people together face to face to enable us to work at pace, whilst recognizing the value of flexibility. Within that framework, we empower groups/teams to determine their own hybrid working patterns, depending on the work and the team’s needs. Details of what this means for each role will be shared upon application. In some cases, the flexibility we can offer is limited by local legal, regulatory, tax, or other considerations, and where this is the case, we will collaborate with you to find the best solution. Please talk to us to find out more about what this could look like for you.

Equal Opportunities at Arm

Arm is an equal opportunity employer, committed to providing an environment of mutual respect where equal opportunities are available to all applicants and colleagues. We are a diverse organization of dedicated and innovative individuals, and don’t discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Life at Arm