Job Overview:

Based in our Bengaluru office on a 16x5 shift pattern with on call on a rota basis.

Focused initially on specialist level 2 operational support and resolution of issues evolving, as part of a dev ops structure, to support, develop and maintaining live services in a cross-disciplinary and geographically diverse team.

With good technical expertise in SAP Ariba, and an understanding of how to ensure solutions fit the wider business processes.

With a solid foundation in IT with at least a B.Tech or higher in Computer Science, Software Engineering, or a related field, with at least 4 years of in implementing or supporting SAP Ariba and / or Procurement processes.

Core Responsibilities:

• Providing L2 and L3 support for SAP Ariba.
• Test and implement SAP Ariba products and services.

Required Skills and Experience:

• Track record of operational support for both Level 2 and 3
• Ariba Upstream (Sourcing, Contracts & SLP): Experience supporting sourcing events (RFx, auctions), contract lifecycle management, and supplier onboarding and qualification (SLP). Able to fix event lifecycle issues, maintain templates, and support supplier collaboration.
• Ariba Downstream (Buying & Invoicing): Experience supporting end-to-end procure-to-pay processes, including requisitions, purchase orders, goods receipts, and invoice processing. Skilled in resolving transaction issues, supporting approval workflows, maintaining tax configurations, and handling catalog and invoicing queries.
• Ariba Integration & API Support: Experience supporting integrations between Ariba and SAP S/4HANA or external systems using CIG, CPI, and APIs. Able to supervise interfaces, analyze logs and payloads, resolve data issues, and ensure reliable system communication.
• Good knowledge of the software development lifecycle and/or DevOps and Agile methodologies, whilst adhering to a Secure Development Lifecycle (SDLC)!
• Incident, Request, Change and Problem Management aligned with ITIL
• Test, Release and Implementation

“Nice To Have” Skills and Experience:

• SAP Certified Application Associate - SAP Ariba Procurement or other relevant SAP Ariba certifications.
• Basic knowledge of SAP MM and SAP FICO modules, along with exposure to Ariba Supply Chain Collaboration (SCC) and Ariba Commerce Automation.
• Experience with ServiceNow, Jira and Confluence.
• Experienced working in a global, diverse and multicultural environment!

Accommodations at Arm

At Arm, we want to build extraordinary teams. If you need an adjustment or an accommodation during the recruitment process, please email accommodations@arm.com. To note, by sending us the requested information, you consent to its use by Arm to arrange for appropriate accommodations. All accommodation or adjustment requests will be treated with confidentiality, and information concerning these requests will only be disclosed as necessary to provide the accommodation. Although this is not an exhaustive list, examples of support include breaks between interviews, having documents read aloud, or office accessibility. Please email us about anything we can do to accommodate you during the recruitment process.

Hybrid Working at Arm

Arm’s approach to hybrid working is designed to create a working environment that supports both high performance and personal wellbeing. We believe in bringing people together face to face to enable us to work at pace, whilst recognizing the value of flexibility. Within that framework, we empower groups/teams to determine their own hybrid working patterns, depending on the work and the team’s needs. Details of what this means for each role will be shared upon application. In some cases, the flexibility we can offer is limited by local legal, regulatory, tax, or other considerations, and where this is the case, we will collaborate with you to find the best solution. Please talk to us to find out more about what this could look like for you.

Equal Opportunities at Arm

Arm is an equal opportunity employer, committed to providing an environment of mutual respect where equal opportunities are available to all applicants and colleagues. We are a diverse organization of dedicated and innovative individuals, and don’t discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Life at Arm