We are building a cloud-based compute orchestration platform powering large-scale simulation, verification, and backend engineering workloads. The platform is central to engineering productivity, delivering scalable, resilient, and efficient compute across Arm!

This position is part of the Productivity Engineering – Engineering Support and Quality Assurance team, which plays a crucial role in ensuring Arm engineering operates efficiently within an optimal infrastructure.

Job Overview:

We are seeking an experienced, customer-facing Internal Application Engineer (FAE) to support engineering teams using our cloud-native compute platform across Arm. Acting as the liaison users and platform teams, you will drive onboarding and migration efforts, fix sophisticated performance and scalability challenges, and guide teams in optimising reliability, efficiency, and cost across AWS, Azure, and GCP, all running on Arm cores!

Working across regions, you will translate field experience into actionable insights that influence platform improvements, while contributing to enablement, documentation, and training to ensure the platform continues to meet the evolving needs of Arm’s engineering workflows.

Responsibilities:

• Serve as the primary technical interface between engineering users, workflow developers
• Support and optimise verification, simulation, and backend workloads in multi-cloud environments.
• Collaborate with teams to investigate and resolve workflow challenges, strengthening reliability and efficiency across engineering environments.
• Guide user feedback to influence platform roadmap and tooling enhancements.
• Create and maintain high-quality documentation, user guides, to improve adoption and reduce support overhead.

Required Skills and Experience:

• Strong understanding of hardware verification methodologies for complex IP and subsystems (simulation, regression, formal/property checking, coverage-driven verification).
• Experience in an FAE, Application Engineer, or customer-facing technical support role within pre-silicon environments (typically 3-5+ years).
• Experience supporting or deploying EDA tools and verification workflows within large engineering organisations.
• Solid Linux knowledge and familiarity with distributed compute systems; exposure to AWS, Azure, or GCP is highly desirable.
• Strong scripting skills (Python, Bash/UNIX shell) to support and improve automation and workflow optimisation.
• Ability to troubleshoot complex technical environments and work both independently and collaboratively within a global, customer-facing setting.

“Nice To Have” Skills and Experience:

• Exposure to the software development lifecycle, including Git and CI/CD practices.
• Experience with Docker or container-based workflows.
• Background supporting production systems with automation and data-driven operational improvements.
• Exposure to regulated or compliance-driven environments.
• Understanding of batch scheduling or large-scale compute systems (e.g., LSF, Slurm).

In Return:

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

10x Mindset at Arm

At Arm, we believe progress happens when people are empowered to think bigger and push beyond what seems possible. Our 10x mindset is about curiosity, ambition and creating impact that will be used by millions. We learn fast, prioritise collaboration and turn bold ideas into real technology. We look for people who are inspired by this way of working and want to grow in an environment where bold ideas are welcomed. Read more about how we bring the 10x mindset to life on the Arm blog.

Accommodations at Arm

At Arm, we want to build extraordinary teams. If you need an adjustment or an accommodation during the recruitment process, please email accommodations@arm.com. To note, by sending us the requested information, you consent to its use by Arm to arrange for appropriate accommodations. All accommodation or adjustment requests will be treated with confidentiality, and information concerning these requests will only be disclosed as necessary to provide the accommodation. Although this is not an exhaustive list, examples of support include breaks between interviews, having documents read aloud, or office accessibility. Please email us about anything we can do to accommodate you during the recruitment process.

Hybrid Working at Arm

Arm’s approach to hybrid working is designed to create a working environment that supports both high performance and personal wellbeing. We believe in bringing people together face to face to enable us to work at pace, whilst recognizing the value of flexibility. Within that framework, we empower groups/teams to determine their own hybrid working patterns, depending on the work and the team’s needs. Details of what this means for each role will be shared upon application. In some cases, the flexibility we can offer is limited by local legal, regulatory, tax, or other considerations, and where this is the case, we will collaborate with you to find the best solution. Please talk to us to find out more about what this could look like for you.

Equal Opportunities at Arm

Arm is an equal opportunity employer, committed to providing an environment of mutual respect where equal opportunities are available to all applicants and colleagues. We are a diverse organization of dedicated and innovative individuals, and don’t discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Life at Arm