Causality in robotics aims to produce more interpretable and flexible robot behaviours by enabling robots to predict the consequences of their actions; however, deploying causal models with existing systems (e.g., navigation) operating in real environments remains understudied. This paper addresses the challenging problem of transferring causal models in real-robot experiments for a navigation scenario. We study this problem in two ways: (i) using the causal model as an offline evaluation module that predicts the competence of recorded real-robot navigation trajectories and relates it to quantitative navigation performance, and (ii) using the causal model as an online adaptation module that intervenes when the predicted competence of the default navigation is low. We validate our approach in a physical service robot that patrols around corridors. We show that the predicted competence correlates positively with path efficiency, and negatively with path irregularities (suboptimal behaviour). The model predictions also show strong agreement with human annotations (Cohen's kappa value of 0.88). In online experiments, the proposed method improves navigation performance in complex scenarios such as cornering and obstacle avoidance, yielding higher predicted competence and better navigation metrics than the default navigation baseline. In simpler scenarios, where the baseline already performs near-optimally, the causal adaptation provides limited benefit. These results indicate that causal models are particularly effective in enhancing navigation under increased task complexity. Overall, our results demonstrate that causal models developed for behavioural interpretation can be successfully integrated into real-robot navigation systems.