So my ChatGPT account that I have had for about a year was just deactivated without any reason given.

With this, I not only lose access to the model, but to a year's worth of data that I had sorted into project folders, where I kept research, project plans, jobs I would apply to and researched and prepared for.

Everyone should be aware that if you use OpenAI (or Anthropic), they can shut off your access at any time and you will not be able to access your data.

You can't store __any__ data in your OpenAI account. You must copy paste everything and store it on your own system.

Yes, I have appealed and the only reason I can think of for deactivation is that I use a VPN but that is not against policy - but lets see how easy it is to explain that to customer service.

Below is the non-informational deactivation email for reference:

"Hello,

OpenAI's terms and policies restrict the use of our services in a number of areas. We have identified activity in ChatGPT that is not permitted under our policies.

We are deactivating your access to our services immediately for the account associated with the email abc (User ID: xyz).

If you have questions or think there has been an error, you can use the button below to initiate an appeal. Initiate appeal

Best, The OpenAI team"

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