Industrial troubleshooting guides encode diagnostic procedures in flowchart-like diagrams where spatial layout and technical language jointly convey meaning. To integrate this knowledge into operator support systems, which assist shop-floor personnel in diagnosing and resolving equipment issues, the information must first be extracted and structured for machine interpretation. However, when performed manually, this extraction is labor-intensive and error-prone. Vision Language Models offer potential to automate this process by jointly interpreting visual and textual meaning, yet their performance on such guides remains underexplored. This paper evaluates two VLMs on extracting structured knowledge, comparing two prompting strategies: standard instruction-guided versus an augmented approach that cues troubleshooting layout patterns. Results reveal model-specific trade-offs between layout sensitivity and semantic robustness, informing practical deployment decisions.