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OpenAI News

Using custom GPTs ChatGPT for customer success teams Applications of AI at OpenAI Research with ChatGPT Analyzing data with ChatGPT Financial services Responsible and safe use of AI Writing with ChatGPT ChatGPT for research Creating images with ChatGPT Personalizing ChatGPT ChatGPT for finance teams Getting started with ChatGPT Working with files in ChatGPT Learn ChatGPT workflows for sales teams Prompting fundamentals ChatGPT for managers Using projects in ChatGPT Learn ChatGPT workflows for marketing teams Brainstorming with ChatGPT AI fundamentals ChatGPT for operations teams Healthcare Our response to the Axios developer tool compromise OpenAI Full Fan Mode Contest: Terms & Conditions CyberAgent moves faster with ChatGPT Enterprise and Codex The next phase of enterprise AI 儿童安全蓝图正式发布 推出 OpenAI 安全研究员计划 智能时代的产业政策
Using skills
2026-04-10 · via OpenAI News

Department

Reusable process skill

Tool-based skill

Conventions/standards skill

Marketing

campaign-brief-builder Create a skill that turns a rough marketing idea into a complete campaign brief, including the goal, target audience, key message, channels, and timeline.

multi-channel-performance-digest Create a skill that pulls key metrics from connected analytics sources and drafts a weekly multi-channel performance summary with insights and recommended actions.

brand-voice-content-polish Create a skill that rewrites marketing drafts to match our brand voice and standard content structure.

Sales

discovery-to-next-steps Create a skill that converts discovery call notes into customer pain points, qualification summary, and a clear next-steps plan.

sf-opportunity-health-check Create a skill that reviews Salesforce opportunity fields and recent activity, plus call notes if connected, to flag deal risks and recommend actions.

outbound-email-personalization-style Create a skill that produces outbound sales emails using our team’s preferred structure, tone, and length.

Finance

monthly-close-narrative Create a skill that drafts a monthly close readout summarizing variance drivers, key risks, and decisions needed.

budget-vs-actuals-explainer Create a skill that pulls budget and actuals from connected sheets or finance systems and explains variances in plain language.

finance-memo-standard Create a skill that formats financial analysis into a consistent finance memo with assumptions, method, results, and sensitivities.

Engineering

design-doc-to-plan Create a skill that converts a design doc into an execution plan with milestones, owners, dependencies, and open questions.

jira-sprint-planner-from-notes Create a skill that turns sprint planning notes into Jira-ready epics and stories with acceptance criteria and estimate placeholders.

pr-description-and-changelog-style Create a skill that standardizes pull request descriptions and release notes according to our engineering conventions.

Operations

ops-playbook-writer Create a skill that turns an operational process into a standard operating procedure with steps, handoffs, SLAs, and exception handling.

ops-report-from-sheets Create a skill that pulls operational KPIs from connected spreadsheets and drafts a weekly operations report.

ops-update-template Create a skill that writes operations updates in a consistent format covering what changed, impact, actions, and owners.

Customer Success

qbr-storyline-builder Create a skill that builds a QBR outline covering outcomes, adoption, value delivered, risks, and renewal plan.

account-brief-from-systems Create a skill that pulls account context from connected CRM, call, and usage sources to create an account briefing and recommended priorities.

customer-comms-tone-guide Create a skill that drafts customer emails in our preferred tone—clear, direct, and professional—with standard sections.

IT

incident-postmortem-writer Create a skill that produces a blameless incident postmortem including timeline, root cause, and prevention actions.

servicenow-ticket-triage Create a skill that summarizes new ServiceNow tickets, or similar IT tickets, and proposes routing, priority, and next actions.

it-change-communication-template Create a skill that writes IT change notices with consistent language for risk, timing, and user impact.

Legal

contract-review-summary Create a skill that creates a structured contract review summary with issues, fallback positions, and requested redlines.

policy-qa-from-knowledgebase Create a skill that looks up and summarizes policy language from connected legal knowledge sources and cites the relevant sections.

legal-memo-standard Create a skill that drafts internal legal memos in a consistent format with the question, short answer, analysis, and recommendation.

HR

interview-kit-builder Create a skill that creates role scorecards, interview questions, and evaluation rubrics from a job scope.

job-post-from-requisition Create a skill that pulls role details from Workday or a similar system and drafts a job post plus an outreach blurb.

people-comms-style Create a skill that writes HR announcements in our standard tone with inclusive and compliance-friendly phrasing.

Management

weekly-status-multi-format Create a skill that turns raw team updates into three outputs: a team update, an executive summary, and a risk-and-asks note.

team-health-digest Create a skill that pulls signals from connected tools such as Jira, Sheets, and Slack to summarize team momentum, blockers, and current focus.

1on1-agenda-template Create a skill that generates consistent 1:1 agendas with coaching prompts, goals, and follow-up items.

Executives

exec-decision-brief Create a skill that converts messy inputs into a one-page decision brief with options, tradeoffs, and a recommendation.

exec-briefing-from-systems Create a skill that pulls cross-functional signals from connected sources to draft a daily or weekly executive briefing.

board-readout-style Create a skill that writes board-ready updates with crisp structure, metrics-first framing, and minimal jargon.