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Click & Drop Status - Incident History

Scheduled maintenance downtime Weds 22/07 Some customers are reporting problems with their Shopify integration Some customers are reporting slow system response and/or errors when using Click & Drop search Payment for postage by Paypal or debit/credit card Scheduled maintenance Payment for postage by Paypal or debit/credit card Scheduled Maintenance Scheduled Feature Release Payment for postage by Paypal and debit/credit card Scheduled Feature Release Scheduled Feature Release Postage purchases for Personal Customers Scheduled Feature Release Scheduled Feature Release Scheduled Feature Release Postage purchases for Personal Customers Scheduled Feature Release Scheduled Feature Release
Payment for postage by Paypal and debit/credit card
2023-11-15 · via Click & Drop Status - Incident History

Completed

The scheduled maintenance has been completed.

Posted Nov 15, 2023 - 04:00 GMT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Nov 14, 2023 - 22:45 GMT

Scheduled

The processing of postage for personal customers who pay for their labels by PayPal or debit/credit card will be unavailable between 22:45 and 04:00 due to scheduled maintenance.

If you pay for your labels using your OBA account, you will not be affected by this maintenance

Posted Nov 14, 2023 - 17:52 GMT

This scheduled maintenance affected: Website (Send an Item - send.royalmail.com, Click & Drop Payment Processing (Personal Customers), Royal Mail Mobile App - Buy and Send).

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