This paper presents new methods that have the potential to improve privacy process efficiency with LLM and RAG. To reduce hallucination, we continually pre-train the base LLM model with a privacy-specific knowledge base and then augment it with a semantic RAG layer. Our evaluations demonstrate that this approach enhances the model performance (as much as doubled metrics compared to out-of-box LLM) in handling privacy-related queries, by grounding responses with factual information which reduces inaccuracies.