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Playing Along: Learning a Double-Agent Defender for Belief Steering via Theory of Mind RPA-Check: A Multi-Stage Automated Framework for Evaluating Dynamic LLM-based Role-Playing Agents A Triadic Suffix Tokenization Scheme for Numerical Reasoning Hidden Measurement Error in LLM Pipelines Distorts Annotation, Evaluation, and Benchmarking Synthius-Mem: Brain-Inspired Hallucination-Resistant Persona Memory Achieving 94.4% Memory Accuracy and 99.6% Adversarial Robustness on LoCoMo Time is Not a Label: Continuous Phase Rotation for Temporal Knowledge Graphs and Agentic Memory NovBench: Evaluating Large Language Models on Academic Paper Novelty Assessment Policy Split: Incentivizing Dual-Mode Exploration in LLM Reinforcement with Dual-Mode Entropy Regularization METER: Evaluating Multi-Level Contextual Causal Reasoning in Large Language Models Think Before you Write: QA-Guided Reasoning for Character Descriptions in Books METRO: Towards Strategy Induction from Expert Dialogue Transcripts for Non-collaborative Dialogues Retrieval as Generation: A Unified Framework with Self-Triggered Information Planning Do LLMs Know Tool Irrelevance? Demystifying Structural Alignment Bias in Tool Invocations Enhancing Multimodal Large Language Models for Ancient Chinese Character Evolution Analysis via Glyph-Driven Fine-Tuning Polyglot Teachers: Evaluating Language Models for Multilingual Synthetic Data Generation Exploring Knowledge Conflicts for Faithful LLM Reasoning: Benchmark and Method CocoaBench: Evaluating Unified Digital Agents in the Wild MathAgent: Adversarial Evolution of Constraint Graphs for Mathematical Reasoning Data Synthesis Evaluating Memory Capability in Continuous Lifelog Scenario How Robust Are Large Language Models for Clinical Numeracy? An Empirical Study on Numerical Reasoning Abilities in Clinical Contexts Efficient Training for Cross-lingual Speech Language Models Shared Emotion Geometry Across Small Language Models: A Cross-Architecture Study of Representation, Behavior, and Methodological Confounds A Systematic Analysis of the Impact of Persona Steering on LLM Capabilities Uncertainty-Aware Web-Conditioned Scientific Fact-Checking When Valid Signals Fail: Regime Boundaries Between LLM Features and RL Trading Policies When Verification Fails: How Compositionally Infeasible Claims Escape Rejection Mem$^2$Evolve: Towards Self-Evolving Agents via Co-Evolutionary Capability Expansion and Experience Distillation AOP-Smart: A RAG-Enhanced Large Language Model Framework for Adverse Outcome Pathway Analysis OccuBench: Evaluating AI Agents on Real-World Professional Tasks via Language Environment Simulation Advancing Polish Language Modeling through Tokenizer Optimization in the Bielik v3 7B and 11B Series
Flippi: End To End GenAI Assistant for E-Commerce
Anand A. Rajasekar, Praveen Tangarajan, Anjali Nainani, Amogh Ba · 2025-07-08 · via cs.CL updates on arXiv.org

The emergence of conversational assistants has fundamentally reshaped user interactions with digital platforms. This paper introduces Flippi-a cutting-edge, end-to-end conversational assistant powered by large language models (LLMs) and tailored for the e-commerce sector. Flippi addresses the challenges posed by the vast and often overwhelming product landscape, enabling customers to discover products more efficiently through natural language dialogue. By accommodating both objective and subjective user requirements, Flippi delivers a personalized shopping experience that surpasses traditional search methods. This paper details how Flippi interprets customer queries to provide precise product information, leveraging advanced NLP techniques such as Query Reformulation, Intent Detection, Retrieval-Augmented Generation (RAG), Named Entity Recognition (NER), and Context Reduction. Flippi's unique capability to identify and present the most attractive offers on an e-commerce site is also explored, demonstrating how it empowers users to make cost-effective decisions. Additionally, the paper discusses Flippi's comparative analysis features, which help users make informed choices by contrasting product features, prices, and other relevant attributes. The system's robust architecture is outlined, emphasizing its adaptability for integration across various e-commerce platforms and the technological choices underpinning its performance and accuracy. Finally, a comprehensive evaluation framework is presented, covering performance metrics, user satisfaction, and the impact on customer engagement and conversion rates. By bridging the convenience of online shopping with the personalized assistance traditionally found in physical stores, Flippi sets a new standard for customer satisfaction and engagement in the digital marketplace.