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Omnissa

Discover which solution is best for you: VDI, DaaS, or RDSH From on-prem to cloud: how Horizon licensing adapts to you Inside the Forrester TEI findings: Workspace ONE UEM delivered 170% ROI As security continues to evolve, has your mobile strategy? Introducing automated enrollment for Horizon Cloud desktops with Workspace ONE UEM Omnissa and GEMA partner to empower organizations with a modern digital sovereignty solution Attention Omnissa Intelligence users: Show off your dashboard! How P&O Cruises and Cunard manage devices & IT support at sea Omnissa Solution Exchange: Discover additional ways to maximize your Omnissa investments Horizon Cloud on vSphere: Hybrid DaaS made easy 10 challenges that hold back Horizon success Omnissa named a Leader in the 2025 Gartner® Magic Quadrant™ for Desktop as a Service Omnissa scores highest in 4 out of 4 Use Cases in 2026 Gartner® Critical Capabilities for Endpoint Management Tools Enabling the Modern Workforce with Omnissa Workspace ONE and Samsung Knox Suite Point of view: The autonomous workspace will reshape the role of enterprise IT Introducing Workspace ONE UEM 2602: A feature packed release with updates across the board Why security fundamentals matter more than ever Android XR Management with Workspace ONE What's new with DEX for Horizon: expanding partner ecosystems and integrations Customer adoption grows for Omnissa Horizon deployments on Nutanix AHV Optimize secure, seamless workspaces with IGEL and Omnissa Omnissa 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with trust and transparency at the core Omnissa unveils Workspace ONE Vulnerability Defense to transform security management across all endpoints and applications Omnissa strengthens its platform with IT consolidation and open ecosystem flexibility to give customers more choice and a better experience Horizon 2512 arrives with new capabilities for Amazon WorkSpaces Core Extending Horizon Cloud flexibility to OpenStack-based private clouds When “update” becomes the attack: what the Notepad++ incident teaches IT Omnissa leads the future of digital employee experience Deliver secure, simple modern digital workspaces with Horizon and IGEL Compress complexity and simplify healthcare IT for better care Introducing the next generation of Windows management with Workspace ONE UEM App lifecycle management with App Volumes: Now available for traditional PCs Optimize your retail operations at every touchpoint The next wave of the autonomous workspace is here: Omni now GA Announcing Self-Managed 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This Way” Horizon 8 on Nutanix AHV: A powerful new frontier in VDI Follow-up: Horizon 8 Term licenses now deployable in the public cloud Omnissa Listed in 2025 Gartner® Critical Capabilities for DEX Management Tools Workspace ONE includes new Apple features in latest release Security and management innovations Omnissa launches DEX Playbooks to boost help desk efficiency Workspace ONE integrates with Apple GitHub to automate DDM Celebrating excellence: Announcing the 2025 Omnissa Customer Achievement Award program Omnissa accelerates go-to-market momentum with key leadership appointments Horizon 8 2506: Featuring improved control and productivity Omnissa celebrates first year of independence highlighting growth, innovation and industry recognition Charting our own path: Reflections on our first year of independence Trust is priority one for Omnissa cloud services
DEX is a value strategy: How Omnissa helps turn IT from cost center to value engine
Bryan Vest · 2026-04-01 · via Omnissa

April 1, 2026

  • Bryan Vest

    Product Line Manager for Digital Employee Experience (DEX)

    Bryan is the Product Line Manager for Digital Employee Experience (DEX) at Omnissa, bringing extensive expertise in mobility, sales, consulting, product management, and product marketing. With a strong background in guiding large enterprises through digital transformation, he is passionate about leveraging technology to enhance digital employee experiences and streamline IT operations. At Omnissa, Bryan helps organizations maximize the value of their digital investments by aligning business needs with innovative solutions that drive efficiency and improve user experiences.

    Read More From the Author

Digital employee experience (DEX) has moved from a diagnostic curiosity to an enterprise performance lever. The leaders we work with are no longer content to observe issues; they’re operationalizing experience as a managed, measurable service with defined Experience Level Agreements (XLAs), closed-loop automation, and unified governance across every endpoint and workstyle. That shift requires a platform approach that fuses deep visibility and real-time control – Experience management coupled with unified endpoint capabilities for remediation - so IT can prevent disruptions, compress mean-time-to-resolution, and compound productivity gains at scale.

The value thesis: visibility + control + automation

Most “monitor-only” approaches surface symptoms but leave remediation stranded in other tools and teams—creating cost, delay, and inconsistent outcomes. A platform model unifies telemetry, policy, and low-code automation in one system of action:

  • Cross platform scope (Windows, macOS, iOS, Android, ChromeOS, Linux, VDI, rugged/shared) ensures consistent experience standards wherever work happens.
  • Low-code workflows make proactive remediation accessible to every IT tier - not just specialists - so teams shift from reactive break/fix to preventative operations.

Why this matters: Insight without action is a spectator sport; the combination of DEX + UEM is what converts signals into outcomes—policy enforcement, inline fixes, and measurable improvement against XLAs.

Where desktop experience meets platform power 

Let’s look at an example – desktop experience.  This is a consideration for every organization, making it critically important.  The industry is zeroing in on the desktop again - and they’re right about one thing: a great desktop experience matters.  We know from the Omnissa State of Digital Workspace report that micro-frictions cause employee disruptions every day.  So, what's missing? A desktop only becomes “great” when it’s backed by a modern, unified architecture that brings management, security, and digital experience together instead of treating them like disconnected disciplines. That’s exactly how we built Omnissa DEX – bringing experience, security, and management insights, coupled with the power of remediation, to deliver exceptional digital experiences.  Deliver Omnissa DEX however you choose, including devices governed by Microsoft Intune or Configuration Manager, without forcing a rip‑and‑replace approach.  The result is a desktop experience that’s not just stable and performant, but self‑healing, policy‑aware, identity‑sensitive, and effortless to manage across Windows and macOS.

Instead of stitching together a monitoring tool here and a security agent there, Omnissa converges everything into a single control plane - so the desktop becomes easier to secure, easier to support, and dramatically easier to optimize. The result? A superior desktop experience that doesn’t require heroics, tribal knowledge, or an army of specialists. It just works - flawlessly, predictably, and consistently - because of the intelligence, automation, and cross‑endpoint visibility underneath it is designed to work together from day one. Omnissa DEX not only delivers ideal outcomes for employees but optimizes the IT and helpdesk experience of managing desktops. The value is clear – improved productivity while reducing operational expenses for IT teams.

See your impact before a POC. Ask Omnissa Sales for a customized ROI & Impact Assessment - we’ll benchmark your environment, model savings, and map a pilot you can validate quickly.

State of Digital Workspace Report

Unlock insights you won’t find anywhere else. Our State of the Digital Workspace 2026 report distills billions of data points from the Omnissa data lake into actionable trends every IT leader needs to know.

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