Starbucks is fully embracing AI, launching a beta app in ChatGPT this week that lets a chatbot choose your latte or refresher.
Users on ChatGPT can access the app by starting a prompt with "@Starbucks." They can then describe the mood they're in or want to be in — energetic, cozy, etc. — or simply ask the AI to pick something that matches their tastes, like non-dairy drinks or less caffeinated beverages.
In the announcement on Starbucks' website, the coffee chain also suggested users upload a photo to ChatGPT that "captures your vibe," and the AI will choose a drink to complement it.
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Credit: Starbucks
Some of the prompts suggested by Starbucks include "@Starbucks, I want something bright to start my morning,” and "@Starbucks, I’m craving an afternoon boost that isn’t too sweet."
After choosing a drink and a store to retrieve it, users will be directed to the Starbucks app or Starbucks.com to pay and complete the order.
Starbucks considers the beta app in ChatGPT its newest way to encourage customers to try new beverages or, as they put it in their press release, "using AI to support something very human: helping you discover a drink you’ll love."
Disclosure: Ziff Davis, Mashable’s parent company, in April 2025 filed a lawsuit against OpenAI, alleging it infringed Ziff Davis copyrights in training and operating its AI systems.