2025 IC3 Cryptocurrency Kiosk Complaints, by State

IC3 complaint data involving cryptocurrency kiosks for 2025, by state, is shown in the attached table. IC3 statistics are an assessment taken at a point in time, which may change based on further analysis or additional information received after the initial evaluation. IC3 data includes complaints in which a cryptocurrency kiosk was used in the scam; however, the complaint may also include other types of transactions. Therefore, overall losses cannot be solely attributed to cryptocurrency kiosks, but to scams involving the use of cryptocurrency kiosks as well as other types of transactions.

Spotting Indicators of Cryptocurrency Kiosk Scam

• Individuals reporting unsolicited contact and conversations by email, social media applications, or phone with individuals offering services or requesting payments in cryptocurrency,
• Individuals in possession of QR code documentation that they cannot explain or make themselves,
• Individuals making large cash withdrawals, especially for the first time, and requesting currency in large bill denominations,
• Individuals exhibiting confusion or nervous behavior when asked general questions about the purpose of a cash withdrawal, needing to pay a large expense in cash, or having a new financial advisor that requires cash,
• Individuals taking large sums of cash to a location with a cryptocurrency kiosk,
• Individuals talking on cell phones and exhibiting signs of confusion while making cash withdrawals from a financial institution or attempting to operate a cryptocurrency kiosk, and
• Individuals lingering at cryptocurrency kiosks and/or aiding individuals operating the kiosk.

Tips for Protecting Yourself

• Do not send payment to someone you have only spoken to online, even if you believe you have established a relationship with the individual.
• Do not follow instructions from someone you have never met to scan a QR code and send payment via a cryptocurrency kiosk.
• Do not respond to a caller who claims to be a representative of a company and who requests personal information or demands cryptocurrency. Contact the entity directly for verification.
• Do not respond to a caller from an unknown telephone number who identifies as a person you know and requests cryptocurrency.
• Practice caution when an entity states they can only accept cryptocurrency and identifies as the government, law enforcement, a legal office, or a utility company. No legitimate law enforcement or government official will call to demand payment via a cryptocurrency kiosk.
• If you are using a cryptocurrency kiosk and the kiosk operator calls you to explain that your transactions are consistent with fraud and advises you to stop sending money, you should stop or cancel the transaction.
• If you send funds via a cryptocurrency kiosk, be sure to keep any receipts or cryptocurrency transaction documentation.

Report It

If you believe you have been the victim a scam involving a cryptocurrency kiosk, in addition to filing police reports with your local police department, file a complaint with the IC3 at www.ic3.gov. Please provide the following information, if available.

1. The transaction ID (TXID), wallet address where funds were sent, and location of the cryptocurrency kiosk.
2. Any information related to the subject, such as phone numbers, email addresses, domains, or aliases.
3. A description of the scam.