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Reporting to: Operations Manager and Chief Executive Officer
Responsible for: N/A
Based: Our Head Office is based in London, but we have an agile working policy enabling people to work at another UK location up to 4 days/week. Requests for permanent remote working will be considered though attendance in the London office will be required at least once per month as well as at quarterly Council (trustee) board meetings.
Terms: Full-time (35 hours per week), permanent. Requests for part-time or flexible working will be considered.
Salary: £29,458 - £35,357 per annum
We are seeking someone to increase our internal human resources capacity, provide support for our Operations and Core services function, including supporting the rollout of operations led projects, and to take responsibility for servicing the committees which advise and oversee the BSA.
Operations (part of the Core Services Team) provides comprehensive support across Human Resources, Compliance, and Risk Management, Data Management, and Staff Engagement and supports the delivery of strategic objectives across the organisation. The role will report to the Operations Manager for operations duties.
The BSA’s Council is responsible for determining the organisation’s overall vision and strategy and ensuring good governance. Council assumes the trustee responsibilities set out by the Charity Commission regulator. They meet four times a year, usually in London with options for Council Members to attend online. Papers are prepared by BSA staff and contractors and circulated around a week in advance of the meeting. The role will report to the CEO for Council, Governance and Committee duties.
Human Resources
First Point of Contact: Act as the primary contact for HR service requests, escalating complex issues to the Operations Manager or outsourced HR supplier as appropriate.
HR Records Management: Maintain accurate and up-to-date HR records and employee files across all HR systems, ensuring compliance with data protection regulations.
Annual HR Cycle Coordination: Organise and manage the annual HR timetable, including staff onboarding, induction, appraisals, pay reviews, staff surveys, and leave management (buying/selling leave, etc.).
Training: Monitor and coordinate completion of mandatory compliance training; assist with the collection of training requests and the development of Learning and Development Plans.
Recruitment Support: Provide administrative support for recruitment processes, including scheduling, documentation, and diversity data collection.
Equity, Diversity and Inclusion (EDI): Co-ordinate the implementation of internal EDI initiatives, contribute to the EDI working group, and support the delivery of related action plans.
Staff Wellbeing: Research, plan, and coordinate staff wellbeing initiatives in collaboration with relevant stakeholders.
Governance and Committees
Lead the scheduling and logistics of Council and other committee meetings, including venue booking, catering, AV and calendar management.
Coordinate governance documentation, including the preparation and distribution of committee papers and managing the Council section of the BSA SharePoint site.
Support governance record-keeping, including minute-taking, updating statutory documents as directed by the Chair and Chief Executive, and maintaining Council member records such as declarations, attendance, and terms of office.
Facilitate trustee engagement, including supporting trustee recruitment and induction, facilitating opportunities for trustees to engage with the wider staff team and liaising with trustees where required for the signature of contracts, bank mandates and other relevant documentation
Ensure regulatory compliance, by maintaining Charity Commission online records and, where appropriate working with the Chief Executive, and others as appropriate in preparing formal reports for submission to relevant regulators.
Data Management
HR Records Management: Maintain accurate and up-to-date HR records and employee files across all HR systems, ensuring compliance with data protection regulations.
System Implementation: Support the Operations Manager, Internal Projec Lead and teams in co-ordinating the further rollout and adoption of Salesforce and other data management systems
Data Collection and Evaluation: Assist in gathering data to support evaluation of delivery against strategic objectives and KPIs.
Compliance and Risk Management
Policy and Documentation Management: Ensure all internal documentation (policies, staff handbook, etc.) is regularly updated and accessible on SharePoint and the company website where appropriate.
GDPR and Data Protection: Monitor and support GDPR compliance, with a focus on data retention and secure handling of personal information.
Compliance and Risk Logs: Assist in maintaining up-to-date compliance and risk logs, reporting issues to the Operations Manager as needed.
Health and Safety (H&S): Support the Office Manager in coordinating staff H&S documentation and ensuring compliance with relevant regulations.
Audit Preparation: Coordinate the collection and organisation of documents and information required for annual audits.
Staff Engagement and Additional Responsibilities
Staff Social Activities: Assist the Office Manager in planning and implementing staff social and engagement activities.
Internal Communications: With assistance of Core Services Managers collate content and publish a monthly Core Services newsletter and other ad hoc staff engagement communications.
Cross-Team Support: Provide ad hoc administrative to Chief Executive, Operations Manager and operational support to colleagues across the organisation, especially during peak periods or core service team absences.
Process Improvement: Proactively identify and suggest improvements to HR, compliance, and operational processes.
Other Duties: Undertake additional tasks as reasonably required by the line manager, within the scope of the role.
Below is a summary of essential and desirable criteria needed for this role, as well as how we will assess a candidate’s suitability.
Criteria |
CV |
Interview |
|
Experienced in providing support in a human resources, compliance or relevant internal operations capacity in one or more roles |
Y | Y |
|
A self-starter, able to work on own initiative, with excellent organisational skills and the ability to manage time and prioritise a varied workload |
Y | Y |
|
A demonstrable ability to work well with others, including the confidence to interact with senior stakeholders (including trustees) and external organisations at all levels |
Y | Y |
|
Clear, concise written communication skills, including excellent note taking skills |
Y |
|
|
An understanding of good practice in board or committee meetings and communications |
Y | Y |
|
Ability to communicate professionally with high level stakeholders and maintain confidentiality |
Y | Y |
|
Able to work collaboratively and supportively across teams with a positive and flexible approach to work |
Y |
Y |
|
High attention to detail |
Y |
|
|
High levels of competence with Office 365 products, e.g., Outlook, Word, Excel, PowerPoint |
Y | |
|
Ability to travel to London and other locations as required |
Y | |
|
Commitment to EDI and Staff Wellbeing |
Y |
We don’t expect applicants to meet all of the following criteria, but having one or more of the following would be really helpful in the role
Criteria |
CV |
Interview |
|
Experience of working with charity boards and knowledge of charity governance |
Y | |
|
Experience of minute taking |
Y | |
|
Familiarity with data management platforms (e.g. SharePoint, Salesforce) |
Y | Y |
|
A level of financial acumen and knowledge of financial terminology |
Y | |
|
An understanding of the BSA’s goals and sympathy for our vision |
Y | Y |
Please send a CV and covering letter (each of no more than two A4 pages) that summarises your interest in the role and details your ability to match the criteria.
The closing date for applications is midnight on Wednesday 5th November 2025.
Interviews are due to take place during the weeks starting Monday 10th November and Monday 17th November 2025 and second interviews on Tuesday 25th November 2025.
You will be informed as soon as possible after the application deadline whether you have been selected for interview.
As part of the British Science Association’s commitment to being a Disability Confident employer, all disabled applicants who meet the ‘essential criteria’ for this vacancy will be offered an interview under our guaranteed interview scheme.
If you wish to apply under the guaranteed interview scheme, you will be asked to indicate this when you submit your application by selecting ‘yes’ in the relevant box when asked during the application process. Applicants do not need to state any further information or declare their disability at the application stage.
Whether you are applying under the scheme or not, if you are successful in being shortlisted, we will ask candidates with disabilities or long-term health conditions to let us know if they need any adjustments during the recruitment process.
If you have further questions or would like this information in a different format, please contact: [email protected]
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