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#118: Secrets to Loyalty Success with Collinson's Priyank...
2021-06-23 · via Let's Talk Loyalty

Episode 118

Published on: 24th June, 2021

The World’s Largest Loyalty Programs™ research report from Let’s Talk Loyalty is now available.

Download it by subscribing to our newsletter on the World’s Largest Loyalty Programs™ now.

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With over twenty years leading loyalty initiatives in the Middle East region for Collinson, today's episode features insights from Priyanka Lakhani who has worked with so many of the loyalty programmes in this region.

Priyanka shares her insights on the importance of optimising the timing and relevance of your rewards, and driving redemption as a powerful way to create emotional loyalty with customers.

We discuss new and different ways for members of travel loyalty programmes to earn points or miles when shopping online, as well as how paid loyalty and subscription-based programmes can drive profitable revenue for business.

This episode is sponsored by Collinson.

Show Notes:

1) Priyanka Lakhani - Director South Asia, Commercial Director Middle East and Africa

2) Collinson