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SurveyMonkey

The accessibility audit that turned into a visual identity refresh Our CEO Eric Johnson and Caroline Fairchild on why humans still matter in the age of AI Inside Today's SurveyMonkey: Built to know what's true for your business, when it matters Meet Today's SurveyMonkey: AI-powered for a world where humans still matter The employee engagement strategy every Chief People Officer needs to rethink CNBC and SurveyMonkey Quarterly AI & Jobs Survey (Q3 2026) ChatGPT x SurveyMonkey: Create & Analyze Surveys Directly in ChatGPT Close the gap between what you think customers want and what they actually need | SurveyMonkey How to stay customer-obsessed in the age of AI | SurveyMonkey Understand the why behind visitor behavior with GetFeedback CNBC and SurveyMonkey Quarterly Money Survey: Affordability (July 2026) | SurveyMonkey How SurveyMonkey built a brand campaign without the guesswork | CuriosityCon SurveyMonkey Research: Q1 2026 AI Sentiment Study How Noom used research to build a breakthrough new feature | SurveyMonkey SurveyMonkey adds conversational AI to its survey building experience We’re Livestreaming The World’s Most Uncurious Meeting | SurveyMonkey The 6-Step Framework We Used to Name SurveyMonkey LaunchPad SurveyMonkey LaunchPad Is Now Live | Validate Ideas Before You Launch CNBC and SurveyMonkey American Dream Pulse Survey What’s New at SurveyMonkey: The CuriosityCon Spring 2026 Product Reveal Why the AI Era Demands Better Questions | SurveyMonkey How B2B Buyers Choose: New Data on the Modern Journey CNBC and SurveyMonkey Quarterly AI and Jobs Survey - Q2 2026 State of Curiosity 2026: Why Work Smothers Innovation AI in Customer Service: 4 Lessons on What Customers Want Claude x SurveyMonkey: Create & Analyze Surveys Directly on Claude How to determine your company’s core values in 4 steps SurveyMonkey Programs: Turn One Off Surveys Into Continuous Listening CNBC and SurveyMonkey Quarterly Money Survey - Q2 2026 Get clearer insights with our suite of powerful new analysis features | SurveyMonkey
SurveyMonkey Research: Q1 2026 AI Sentiment Study
Sam Gutierrez 4 min read • Published: April 14, 2026 · 2026-04-15 · via SurveyMonkey

Welcome to our SurveyMonkey AI Sentiment study, a quarterly report designed to measure ongoing changes in AI usage and consumer sentiment. This study began in Q4 2024, and updates will be released during the first month of each quarter. Below, you will find the latest results, historical results, and details on our research methodology.

Q1 2026 (January - March)

One in three (33%) Americans now use AI on a daily or weekly basis, a significant increase from 26% one year ago (Q1 2025). 

Two in three (66%) have ever tried, significantly higher than 57% last year. AI sentiment has also shifted among the public: one in three (31%) say they are concerned about AI, up significantly from 28% a year ago.

As AI becomes more commonplace, Americans’ perceptions of AI’s impact on their lives have solidified. Four in ten (39%) say AI will have both a positive and negative impact on their lives (up from 37% last year), while 20% cite a mostly positive impact (similar to the 19% from last year), and 12% cite a mostly negative impact (up from 9% last year). The percentage who have not made up their minds about AI’s impact has steadily decreased from 34% last year to 29% now.

One-third of workers (34%) are using AI daily or weekly, mainly self-taught

One-third (34%) of full-time U.S. workers are now using AI at work daily or weekly, with 62% having tried AI at work at least once. Among those using AI daily/weekly at work, many rely upon it – 37% say that their productivity would be decreased if they were unable to use AI. Employees who use AI are primarily self-taught (75%), with 19% having official workplace training and just 9% learning from formal education. 

Among those who use AI daily or weekly at work, just 35% have guidelines or rules around AI usage in place at their workplace; 48% say there are no rules, and 16% aren’t sure.

Real people’s real opinions are still valued over AI

Despite the growing reliance on AI, most Americans still trust input from real people when making an important decision. Two-thirds (66%) prefer input from real people, while only 4% prefer input from AI-generated opinions, and 17% say they trust both the same (13% trust neither). And when it comes to survey responses, 51% would be distrustful of synthetic survey responses and only 4% would completely trust them.

Methodology: This quarter’s SurveyMonkey study was conducted February 23 to March 31, 2026 among a sample of 8,482 adults in the US. Respondents for this survey were selected from a non-probability online panel. The modeled error estimate is +/- 2.5 percentage points. Data have been weighted for age, race, sex, education, and geography using the Census Bureau’s American Community Survey to reflect the overall demographic composition of the United States.