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On the brink of retirement after a long career as a high school principal, she'd meticulously saved up for decades to travel to far-flung places... but never got the chance.
She didn’t just love travel, she favoured the kinds of countries that prompt a pause, then a question: 'Kazakhstan, anyone?'
Alongside grief came responsibility, and the unfamiliar sensation of not checking my bank balance before deciding whether I could afford new footy boots for my son.
I did what many people would do, I put faith in the person she had trusted for decades - her financial adviser.
He was an industry stalwart, dating back to the early 1980s, when financial advice came with ashtrays, shoulder pads bigger than your mortgage, a 'greed is good' mentality, and hair higher than the ASX before it all came crashing down in 1987.
Back then, diversification meant owning three bank shares and a mining giant, and ETFs hadn't even entered the vernacular.
Fast-forward to now and that same approach has been repackaged in slick platforms with layered fees, hidden costs, and enough complexity to make a simple investment feel like Wall Street-level wizardry.
Mum (pictured) was known for her hectic hiking quests in far flung places like the Arctic Circle
On the brink of retirement after a career as a high school principal, my mum (pictured centre) was diagnosed with a rare cancer that cruelly took her life after just eight months
My financial adviser recommended investing in Netwealth, a wealth management company founded in 1999 by Michael Heine (pictured left), and his son Matt Heine (pictured right)
I sat through a two‑hour session unpacking risk appetite and debts before the financial adviser settled on an online fintech platform called Netwealth and invested in what I thought were Vanguard ETFs. At the time, it all sounded perfectly sensible.
But the structure came at a cost I didn't fully grasp at the time.
I paid $5,500 upfront for a Statement of Advice which seemed like money well spent, followed by ongoing fees of $500 a month to the financial adviser to 'manage' the investments all while contributing $750 monthly to build my supposed 'wealth'.
At the time, I was a solo parent with a mortgage nudging half a million dollars and a truly ugly HECS debt - the lingering cost of an ultimately much-hated, impractical environmental science degree pursued in my more idealistic, Greta Thunberg–ish teenage years.
I immediately did all the things you're meant to do.
Wiped the debts, cranked up my super through salary sacrifice, stashed an emergency fund away and handed my financial adviser the reins to manage my investments through Netwealth.
It felt responsible at the time. In hindsight, it feels more like I outsourced decisions I didn't yet have the confidence to question.
Later, after my investment dropped $5000 in its first year I began to ask: What was I actually paying for? Who, exactly, was this structure designed to benefit?
Exchange‑traded funds (ETFs) are listed on stock exchanges like the ASX and let investors buy a diversified basket of assets in a single trade
There were fees inside the funds, fees for the platform, and ongoing fees for the adviser.
I'd read The Barefoot Investor and told the adviser I wanted a set‑and‑forget portfolio of Vanguard ETFs, known for their exceptionally low management fees and long‑term, passive investment returns.
But instead I was placed into Vanguard wholesale managed funds - near-identical on the surface, but actually sitting inside a complex, layered fee structure.
What I thought was a simple, low-cost investment strategy was in reality an expensive ecosystem designed to keep charging me month after month.
Same provider. Same index-tracking philosophy. Similar names. But a very different structure.
Individually, they didn't look outrageous.
Together, they were staggering.
More than $7,000 a year was disappearing in fees - up to $25,000 quietly drained from my account.
After reading Scott Pape's (pictured) book The Barefoot Investor I decided to invest in low-cost Vanguard ETFs, however my strategy was derailed by the advice of a financial planner
The investments themselves weren't the problem. They were exactly what you'd expect: boring, diversified, conservative, index-style funds.
The problem was everything wrapped around them. And leaving isn't simple either.
Now that I want to move out of Netwealth and into a lower‑cost structure with Vanguard directly, I can't transfer my investments in specie.
I have to liquidate everything and swallow the capital gains tax, paying, quite literally, for the privilege of leaving.
Even the exit has a toll.
Platforms like Netwealth are a goldmine. Just not for you. They're designed to make life easy for advisers: less paperwork, more control, and a reliable, ongoing stream of fees.
For clients, it feels innocuous. Your money is invested. It grows. You assume all is well.
Meanwhile, fees pile up in the background - all quietly compounding against you to eat away at your inheritance.
The Vanguard Group was founded in 1975 by the late Jack Bogle (pictured), who pioneered the low‑cost index fund popular today with millions of everyday investors
The corrosive effect of fees isn't theoretical. It's basic maths.
Vanguard's own fee comparison tool shows exactly how low‑cost ETFs outperform higher‑fee funds and platforms over time purely through the drag of fees alone.
On Vanguard's platform, the difference is stark, with microscopic fees, as little as 0.03 per cent.
There's no ongoing adviser fee, no online platform charge, no monthly deduction quietly draining your account in the background.
The Vanguard Group was founded in the 1970s by the late Jack Bogle, who pioneered the low‑cost index fund.
His idea was simple and disruptive: strip out everything that gets between investors and long‑term wealth - high management fees, brokers, market timing and even human emotion.
Warren Buffett once said if a statue is ever erected to honour the person who has done the most for investors, the hands‑down choice should be Bogle.
Closer to home, low‑cost ETFs have vocal advocates, including Barefoot Investor Scott Pape.
'These days I have roughly 95 per cent of my net worth in a handful of low‑cost exchange‑traded funds,' Pape writes.
'An Australian shares index fund, and a couple of international shares index funds.
'That's it. While I'm classified as a 'sophisticated investor', I believe in my bones that keeping things simple is the ultimate high‑net‑worth strategy and one that will outperform the vast majority of professional fund managers.'
In the end, it turns out wealth isn’t built by clever products and trusted advisers, it’s preserved by not letting too many people pad their own pockets.
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