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Making AI Trustworthy and Observable in Real-Time: Cisco ...
2026-04-09 · via Cisco Blogs

AI is unlocking unprecedented opportunities while also driving unprecedented change. Organizations across the globe are investing heavily to capitalize on this opportunity and are incorporating agentic AI systems into their core business processes. This is creating a new agentic workforce that is transforming key functions like software development, content creation, and customer support into engines of innovation. AI agents are not just productivity solutions but are crucial digital coworkers that play critical roles alongside human teams.  

We are thrilled to announce Cisco’s intent to acquire Galileo Technologies, Inc.

However, these leaps in innovation with Agentic AI are only as powerful as the trust we are able to place in them, and the quality of their outputs. To unlock the full potential of AI, it’s essential to help ensure a foundation of transparency and accuracy. That is why we are thrilled to announce Cisco’s intent to acquire Galileo Technologies, Inc., a dynamic player in the observability for AI space that is helping make AI more reliable, trustworthy, safe, and observable. Galileo was purpose-built to solve one of the hardest and most consequential problems in AI: Trust. From day 1, its platform has given AI teams the tools to evaluate AI quality, detect AI failures before they reach users, and continuously improve AI behavior in production – turning observability from a nice-to-have into a core pillar of AI development. Galileo’s market-leading platform provides real-time observability and guardrails for multi-agent systems across the agent development lifecycle and has been adopted across the enterprise as the industry standard for instilling trust in their AI agents. 

Making AI observable across the full AI agent development lifecycle 

The democratization of AI brings new complexities. The behavior of agentic applications can lead to unexpected, inaccurate, low quality, or harmful outputs. These issues can ultimately lead to decreased customer trust, poor end-user experiences, and increased costs. As a result, teams need visibility across the AI stack beyond signals like latency and errors. Observability must evaluate issues like hallucinations and bias, security metrics to detect, mitigate business risks, and track cost and usage metrics to ensure clear ROI. 

Galileo will help us do just this, expanding Cisco’s deep bench of AI engineering talent to set the standard for AI agent evaluation. Galileo will strengthen Cisco’s Splunk Observability portfolio and supercharge our current AI Agent Monitoring capabilities in Splunk Observability Cloud, giving customers real-time visibility and protection into the full agent development lifecycle (ADLC). Beyond this, Galileo gives teams a single platform to instrument every stage of the ADLC with the rigor that enterprises demand. It is a complete solution that enables deeper insights from the earliest stages of prompt optimization and model selection, through evaluations, all the way to production monitoring, observability and enforcing guardrails. 

The acquisition is expected to close in Q4 of Cisco’s fiscal year 2026. Between now and then, both companies will continue operating independently, but our shared vision is clear. Together with Galileo, we’ll empower customers to build and adopt AI with confidence, control, and most importantly – trust. 


Forward-Looking Statements   

This blog post may be deemed to contain forward-looking statements, which are subject to the safe harbor provisions of the Private Securities Litigation Reform Act of 1995, including statements containing the words “transform”, “will,” “plans,” “expects,” “intends,” “may,” or “continues,” or the negative of these terms or other comparable terminology, as well as similar expressions, or regarding the acquisition building leading edge protection, the expected benefits to Cisco and its customers from completing the acquisition, and plans regarding Galileo personnel. Readers should not place undue reliance on these forward-looking statements, as these statements are management’s beliefs and assumptions, many of which, by their nature, are inherently uncertain, and outside of management’s control. Additionally, readers are cautioned that these forward-looking statements are only predictions and may differ materially from actual future events or results due a variety of factors, including, among other things, the potential impact on the business of Galileo due to the uncertainty about the acquisition, the retention of employees of Galileo and the ability of Cisco to successfully integrate Galileo and to achieve expected benefits, business and economic conditions and growth trends, customer markets and various geographic regions, global economic conditions and uncertainties in the geopolitical environment and other risk factors set forth in Cisco’s most recent reports on Form 10-K and Form 10-Q. Any forward-looking statements in this press release are based on limited information currently available to Cisco, which is subject to change, and Cisco will not necessarily update the information.